Description

TigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams

More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations.

Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to:

• Reduce costs
• Improve care quality
• Decrease patient wait times
• Increase bed utilization
• Reduce medical errors
• Achieve HIPAA compliance
• Raise HCAHPS scores
• Improve care team job satisfaction

TigerConnect integrates with hospital systems such as:
• EHR
• Patient Alerts & Alarms / Nurse Call
• Scheduling System
• PACS
• VoIP / PBX
• Paging & Answering Service
• Lab Systems
• Single Sign-On

Additional capabilities include:
• Messaging by Role or Department
• Intelligent message routing
• Voice & Video Calling
• Priority Messaging
• Auto-Forwarding
• Messaging to External Users

Secure Messaging
• Secure Texts
• Message Recall
• Group Conversations
• Broadcast Messaging
• Message Status (Sent/Delivered/Read)
• Push Notifications
• Searchable Directory
• Multiple Inboxes
• Do Not Disturb

ADDITIONAL INFORMATION
TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.

What’s New

Version 8.5

- QR Code Login
- VoIP Bangs and Call Logs
- Various bug fixes and performance improvements

Ratings and Reviews

3.1 out of 5
118 Ratings

118 Ratings

CG Mike ,

Good app but inconsistent

Worked fine for a while, but I often don’t get audible or visible notifications, text entry area gets covered up by the pop up keyboard, especially in portrait mode, and sometimes it takes a while for message to be received, whether I’m of WiFi of cell. Some (or all) of these issues may be due to OS issues, but they’re frustrating and make for less-than-ideal user experience. We use this instead of pagers, so reliability is important.

ewetzelnd ,

Don’t get told when I have a new message

Have this for work and it was great for a while. Then all of a sudden I stopped getting the option to customize my ringer. Other people with iOS have no issues but me. It sets it to a default ringer that you can barely hear and it only plays once. Have tried contacting customer support and they sent a how to fix sheet. Told me to call with any further issues. Tried to call and got sent straight to voicemail telling me to call during business hours but failed to tell me when business hours are. So far with all this mess I would delete the app if I could but sadly need it for work purposes.

LindsBro55 ,

Wish they’d stop notifying of everyone joining

Enjoy being able to communicate with coworkers, however, I work for a large company(multiple states wide) and every time someone joins TigerConnect in your company it notifies you. I really wish there was a way to disable that feature as I get 20+ notifications a day of people joining that I have no idea who they are. Please make this an option we can disable as the notifications I would like to get are just messages.

Information

Seller
TigerText, Inc.
Size
159.1 MB
Category
Medical
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2018 TigerText Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like