TimeWorksPlus Employee 4+

If you are an employer do not use this. First of all there is a bug with the app where it can log you out and never recognize your log in information again. The website also looks terrible, there is words and buttons overlaid making it confusing and ugly to work with. The time in clock will also make up a time when you click clock in. I clocked in at 6:30am and it tells me that I clocked in at 8:30am. The website also has a ghost double clicking issue that is still unresolved. These are issues that have not been fixed for up to 2 years, so don’t think they are about to fix or update it. I don’t know how a supposed credible company can get away with such terrible design and not do anything to fix it. Do not use.

To punch in when you have to enter additional info is really annoying when it’s the same info ever time. I punch multiple times per day, every day, hundreds of times each year. The “additional info” is the same. It would be nice to configure those details by the day so I don’t have to select from a drop down list of 100 roles ans 50 locations.

If only it was just an option for me to hide all the choices that don’t apply to me, that would be much better. I don’t need 100 locations to choose from, I need 2. I don’t need 36 roles to choose from. I need one.

If “additional details” was scheduleable it would be incredibly nice to have that, so I can press one button to clock in. (EG: the app knows the additional details I’m clocking in for on a given day. Monday-Wednesday it’s already set up to clock me in for “role A” at “Location A” and Thursday-Friday it already knows I’m clocking in for “role A” at “site B” the app doesn’t even need to know what the additional details mean. It just needs to remember it’s drop down item 5, and drop down item 12. It could even list it below the click in buttons “you’re clocking in for these additional details options.” Maybe it’s just me but I really don’t like having to scroll down to a selection and it leaves room for error, You can select option 3 instead of 4 by accident then you punched in at the wrong location or role.

I thought the app was great for a couple months, then I upgraded my phone, was able to use the app for about two weeks then got logged out. Will not recognize my login info, and after reading reviews, this is an ongoing problem for a vast amount of users FOR YEARS, I’m honestly baffled as to why this problem hasn’t been fixed in all that time.. There are no options for “forgot your password?” Or any kind of contact support options. I’m utterly astounded by the incompetence. As an employee, I NEED to be able to clock in and out, AND keep track of my hours. Ongoing technical issues like this make employees look bad to their emplyers, I just started this job and I plan on keeping it. Your app team needs to get their act together and FIX THE PROBLEM!