Together CU MobileAccess‪+‬ 4+

When it was American Eagle I loved this app! It switched a couple weeks ago so I’m really hoping it will get cleaned up. When I pay my card linked to the account, on a weekday, it doesn’t show that I paid, but it certainly showed I was late with paying, though I paid two days ago. The descriptions aren’t correct saying I paid a “home loan” with an acct number that I don’t know what it goes to. The pending transactions aren’t subtracting from the available balance like they used to. Yeah, I keep track of my spending and I can subtract, but I got used to the other way for YEARS and I don’t see why things like that needed to go away. DEVELOPER: please tell me your still making updates and things will get back to the way they were/better in some sense. They already changed the name (which sounds dumb) don’t take away useful features - like real time accounting!

Lately, there has been far more limitations on the App due to technical difficulties. This seemed to become a more common occurrence after the “TogetherCU” name change. This is so frustrating since I rely on the App, that we are considering changing Credit Unions after 28 years.

We already do loans through Neighbors, which seem to not have these issues.

Hi, I don’t like the fact that it automatically takes money out of my savings to put in my checking and uses 1 of only 6 transfers. I understand that it happens because the money in my checking runs out BUT it should warn me at least. Because then I will go to buy something like food and it will decline because there’s no money in my checking and I can’t transfer money from my savings because 6 of 6 transfers are already used when I haven’t transferred anything my self for months so then i am screwed because I just ordered food and I can’t pay for it.. IF MONEY IS BEING PULLED FROM MY SAVINGS I SHOULD BE AWARE. It’s not hard send an automatic message if your automatically taking money from a savings account. And if I was able to transfer money myself on the spot it wouldn’t be big deal but it’s kind of a big deal when ALL of my transfers are already used and I have no money in my checking and the banks closed of course. Thank you!