Travelers Mobile 4+

The Travelers Indemnity Company

Designed for iPad

    • 4.7 • 52.7K Ratings
    • Free



From billing to policy details to managing policies and checking claim status, the things you need from Travelers is here in the all new MyTravelers mobile app.

- Quickly access agent contact information
- Download auto insurance ID cards
- Pay your bill or sign up for Autopay
- Track roadside assistance
- Manage or update your policy(ies)
- File and check claim status

What’s New

Version 5.6.4

-Ability to provide additional details when reporting an auto claim in the event an object was hit
-Additional options to sign and complete documents when finalizing policy details
-Additional minor bug fixes and improvements

Ratings and Reviews

4.7 out of 5
52.7K Ratings

52.7K Ratings

Blargy14 ,

New app is beautiful, but keeps crashing

UPDATE: They finally fixed the bugs, changing review to 5*

The new UX is really nice, but there’s no point if it can’t be used. I get a “something went wrong on our end” error on the home and bill details pages. Tapping on the Policies tab just crashes the app. Also it would be nice to have it automatically log in instead of having to tap “sign in” every time.

Developer Response ,

Thank you for your feedback. We apologize and would like learn more about your recent experience. If you could please email us more information at, including your email and/or policy number, we'd be happy to help.

NevadaLamb ,


Travelers is absolute garbage. I’m furious right now, as I only now discovered how shady this company is. I’ve been a customer for five years, without any claims. Travelers has made close to $10,000 from me. Today I went to pay my bill and noticed they raised the rate $80. For a majority of the five years I’ve done auto pay in full. Travelers took advantage of this by slowly raising my premium. I discovered this because I wasn’t happy about the price increase and looked at other insurance companies. I found another company that is charging HALF of what Travelers wants. We’re talking hundreds of dollars that I’ve given to Travelers when it wasn’t necessary. I cancelled my coverage and they have the audacity to say I owe them $100 when I have never been late on a payment. Their website is hard to navigate and they do not provide much information, which is obviously to avoid proof that they’re scamming. The numbers do not add up, but I am unable to provide proof. It’s especially upsetting because Covid has hit me hard financially. I’m no longer able to pay in full and struggle to make ends meet. My car currently needs maintenance, but I don’t have the money to fix it. Had Travelers not been so shady and I was charged the same amount as the other insurance company, this year alone I would have $1,260 back in my pocket. More than enough to fix my car.

Developer Response ,

Thank you for reaching out and we are sorry to hear about your experience with Travelers. If you could, please provide your policy number and your preferred contact information to us at and we would be happy to look into this further for you.

Poly girl ,

“Unusable” app

I have been trying for several minutes to pay my bill online which is the way I have paid it for several months. Today, when trying to pay via my iPhone, the app does not provide a cursor for me to to insert the last four numbers of my credit card. It specifically asks for this information and I can’t continue without providing it. I changed to my iPad, and the app now asks for me to choose a payment method. I want to pay by credit card, so I I have selected that and a blue dot fills the credit card selection. Now, however, it still says “payment method is required”, and also says “add a credit card”. When I select to add a credit card, it changes to another page which says “Loading payment form”. It has been “loading” for about 15 minutes now. If I choose “Continue” on the previous page, it will not let me continue until I add a credit card( which it won’t let me do).

Developer Response ,

Thanks for your feedback and we apologize for your recent experience. If you could provide your policy number to us at, we'd be happy to look into this. Thank you.

App Privacy

The developer, The Travelers Indemnity Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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