The TravelSmart^TM^ app from Allianz Global Assistance makes it easy to use your travel protection benefits and get help in emergencies, 24/7.
MEDICAL EMERGENCY OVERSEAS? Get access to local emergency services and medical providers.
DEALING WITH TRAVEL DIFFICULTIES? Allianz Global Assistance customers can call 24-Hour Hotline Assistance for personalized help.
DELAYED OR CANCELED FLIGHT? Track your flight status in real time.
NEED TO FILE A CLAIM? The app makes it easy to start the claims process on the go.
WONDERING WHAT YOUR TRAVEL INSURANCE COVERS? Check your benefit details, access your plan number and connect with customer service, all on your device.
- Now includes both scheduled and actual times for flights.
- Provides help option on the login screen.
- Bug fix and minor enhancement for login and create account screens
Ratings and Reviews
Downloaded the app, never received the email which would allow me to verify the login. I even checked my junk mail folder for missed delivery, but no luck. Doesn’t seem to work very well.
Update: Received the verification email days after downloading the app and trying to set it up. It works just fine now, and even shows two policies I have, not just the one associated with receiving the suggestion that I download the app.
Not user friendly or well thought out app
First of all, the app only appears in a vertical format. When I use it on an iPad it’s not only vertical but the same size as it would be on a tiny phone. Can’t you figure a way to go horizontal like most developers do?
Second, I’m near the end of my first annual policy and I want to renew. I got an email reminding me of this fact yet there is nowhere, either in the email or the app, for an easy way to renew.
Instead you have to input all the same information you did the previous year for both me and my wife. This is a pretty stupid way to get repeat business!!
Can't Travel Without It!
The TravelSmart app by Allianz is my go-to app when dealing with health and safely on the road. As a full-time traveler and someone who is vulnerable to getting sick abroad, I now have the ability to locate nearby hospitals, file claims, and call support 24 hour/day at my fingertips. I highly recommend checking out this useful app to save you time, stress and money before your next trip!
With Family Sharing set up, up to six family members can use this app.