TruthFinder Search 12+

some ppl may not find this app useful but i do i plan on finding my boyfriend's dad i know that if i want more info i have to pay then that is what i will do to find his dad i'm doing this for him thank god he is the only person we have to find it's a lot more to his storry on why i'm trying so hard to find his dad and with this app i got some of the answers with money and the update i'm hoping i get a lot more if i get what i'm looking for then i will give you guys 5 star if i can just put a face to his name then i will be in there for get 5 stars i will give you guys 100 stars but only if i can put a face to his name only god's know i'm hoping i will now i don't like to put moneys on apps but for him i will do it this is for the love of my life i hope and pray to god that when i do i get my hard earn money worth i hope that this app will not let me down or give me fake hope ino trying to find his dad we try a lot of apps ppl search ppl finder face book so i'm hoping that this the the one can find his dad it's been to long so i'm hoping this app can and will help us

Thank you for the positive review and high rating! We appreciate you taking the time to leave your feedback and are delighted to see you enjoyed the use of our app! Sincerely, TruthFinder Support

If I could give less than 1 star i would not only is it a bit pricey to operate and run but my account is active and current and I’ve had to have two reports emailed to me as a pdf. And to make it worse the customer service is absolutely crap the # to call is always having some kind of difficulty or problems and you will wait on hold on average for me 45min plus just to get some one two answer then talk to them and convey what ever problem you may have, also my app has been freezing while looking up phone #s, names all kinds of stuff like that so it’s been pretty much worthless for over a month for me now. I tried to just go on line and sign in on their website in hopes of well maybe their app is just having issues, nope! It doesn’t work either I can’t get my report to come up I’m extremely disappointed and tired of trying to contact some one any one for that matter to even try to get this issue resolved, I mean hell they can’t even reply back to a simple email. And I’ve tried their repeatedly as well, just not sure what’s going on I pay for premium access and expect premium service but got a big middle finger every time I try to reach out and get something fixed wth so it’s time to move on and just give my money to another company that is willing to take care of me like a premium customer should be just figured I would let everybody in on my experience over the last year.

We’re so sorry to hear that you’ve had a negative experience with our Customer Care department. Please us at 1-800-699-8081 so we can work this out. Sincerely, TruthFinder Support

If the app functioned properly it may be ok however I had nothing with issues from the start. I immediately canceled my subscription literally after using it, or should I say trying to use it for several minutes. Wouldn’t load, then I got zero results several times but when I entered in the same info as before the app must have grew a brain and popped out some information. So I emailed the developer and asked for a refund, after all, I literally used it a few minutes and finally had enough. They developer responded with a email telling me they can’t refund purchase through iTunes. So I go to iTunes, report a problem and it says “contact the developer.”
All I want is my money back no matter who has to do what. Apples says it’s on you and your saying contact them...
so I set on the phone for 57 minutes. Are u kidding me!!! You make it impossible to solve issues and have the WORST, call center. So I hung up. Just refund my money please and fix these issues especially with horrible service and crap app.

We apologize for any confusion you experienced in regards to our billing system. All customers must check a box authorizing TruthFinder to charge their card as described prior to signing up. Our Billing Terms and Terms of Use conspicuously state the customer will be charged a recurring membership until they cancel. As all payments are processed through the Apple Store, you'll need to cancel your subscription through iTunes. The following article can assist you in doing so: https://support.apple.com/en-us/HT202039 Sincerely, TruthFinder Support