TSC&Me 4+

Major patches needed

What went well:
- Face ID
- Clock in / Clock out punches worked
- Easy personal schedule viewing

What needs improvement:
- Slow
-No customizable profiles like promised
-Meal punches do not work and the app refers you to a terminal which seems pointless
-Not compatible with older devices which I encountered more than once with several team members.
-No store communication board
-No direct messaging for team members
-No “Store schedule” to check who is working for a day
-No way request time/day off

Overall:

Overall expectations were quite high and they have not been met yet. This is not a solid replacement for ESS as you cannot request time off or view the store schedule for the day and this app does not replace Kronos as the meal punch does function does not function.

This app has potential to be something great potential to be a resource for team members and store managers alike but if promises cannot be made from launch the outlook does not look great.

Major patches are needed

Developer Response ,

Hello Rajajaaja- We sincerely apologize that you are having issues with the app. App is configured based on Team Member's role in order to provide a better user experience. We encourage you to kindly reach us: tmasupport@tractorsupply.com, as most of the issues mentioned here may be specific to your device and/ or your role. Thank you. -TSC Mobile Apps Support team

Disappointed to say the least

This app is trash and people who create this app should be embarrass by how this app continues to crash and freeze constantly even after updates. Cannot clock in even when I inside the store saying I too far away. Can’t see who else I working with why not it good info to have. This is app has cause so many problems that a lot of coworkers have deleted this app because of the state it in. We as workers of tractor supply worked harder than the people who create this app in optimize it. We deserve better who ever look at this app and said it good to be released it should be fired. So many missing features it ridiculous. A literal stained of tractor supply reputation. I expect better and we as work of this great company deserve better. This app in conclusion I would not recommend downloading this app on your phone .

When it does work it’s good

Every month or two this app completely kicks me out and locks me out. Unable to unlock my account because I never receive the codes. And am unable to change password even tho I know my password but just an trying to use the app again. Last time this happened my account wasn’t usable for 2 months. Very frustrating.