UBA Mobile Banking ٤+

I’m having issue checking my history it won’t let me,like I want to check august history it’s not letting see the whole of august it’s just displaying aug1st to aug 5th it said pull down to refresh did that several time but it’s still Same thing and my app is up to date I check AppStore no new update so what up this is reply giving me issues

Hi, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us with the error screenshot on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you.

Whoever designed this new UBA mobile banking app did a terrible job, the previous version was easy to use and well programmed. I have been struggling with UBA secure pass to be able to generate a token which hasn’t been successful till now, it’s a poor job more like a setback and as much as I can’t get any transaction done for almost a week now due to not being around to go the nearest UBA branch it’s very bad most especially for people in diaspora. As much as I hate to compare services however I can say the Access More bank app is a better upgrade to what UBA currently has plus they have an option for new devices you can easily get an OTP in the registered phone number or email, UBA needs to fix up I believe you can do better thank you.

Hi, please send us a screenshot of the errors you are facing along with your account number at +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook so we can look into this for you. We apologize for any inconvenience. Thank you.

Since I opened my business account alkos splash integrated services ,I’ve been unable to do transfer on the app until I go to the atm machine with my debit card,it’s keep saying “facial recognition temporarily unavailable”,their tech support at bank said it’s my phone,meanwhile I have a personal UBA account where every works fine including app transfer which works perfectly ok,so how is it my phone then ?
I have other banks apps and I don’t have such issues with them so it’s definitely UBA fault in this case,their Twitter customer care continues to ghost and their customer service centre at the bank are even worse.
I wish I could give them (minus 0.1 rating )
Terrible bank,the worst I’ve ever seen all my life.😡

Hi, sorry for the trouble you are experiencing with our app. For further assistance, please reach out to us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We will be happy to help you. Thank you.