Screenshots

Description

Uber Freight is an app that matches carriers with shippers. Carriers can just tap a button and instantly book a load, and the price you see is the price you get—no more back-and-forth negotiations. Loads on our app are exclusive to us through our contracts with shippers.

Before you can start using the app you’ll need to sign up. When your account is approved and authorized you’ll be able to access our exclusive loads and book them through the app.

From pick up to payday, the Uber Freight app is your all-in-one tool to book loads faster.

• Accessible Load Details
• Upfront Pricing
• Instant RateCon
• Submit PODs In-app
• Free 7 Day Pay with POD
• Fleet Management
• Post Your Truck
• Searchable Loadboard with Local and OTR hauls
• Smart Load Recommendations


Have a question? Email freight-carrier@uber.com

What’s New

Version 2.44.10000

Thanks for using Uber Freight! We’re constantly working on making the app better for you. Here are a couple of the enhancements you'll find in the latest update:
General improvements and minor bug fixes
Love the app? Rate us! Your feedback keeps the Uber Freight engine running.

Ratings and Reviews

3.6 out of 5
971 Ratings

971 Ratings

Wes936 ,

I like how the app works.

Many bad reviews on here, but that has not been my experience.

What I like!
Paid always in 4 days or less. Free quick pay also. Have been paid for all detention requests over the last year, only a few times was I detained though. Only have had two loads canceled in the last 12 months from Uber, but it was while I was on another load. So no big deal. Actually found a better load both times. Have had a issue with 2 or 3 loads on incorrect PU#s, but was resolved in less than an hour every time. Was called back by the agent handing the load. Have always been professional with me while on the phone. Love being able to research shipper and receivers before I book the load so I can avoid place that seem like a pain to deal with.
Never had a issue in 12 months of the app crashing or not working properly, but I do use a iPhone.

What I don’t like.
If the app is on and running, getting check calls from someone in India that I can not understand is annoying. I’ve always turned my phone off at night but I do notice missed calls in the middle of the night while on my 10 hour break. So not to bothered about it, but seems kinda of stupid to me.

Thanks

Developer Response ,

Hi! We appreciate you writing in. Feedback such as this will help us improve the app and experience with Uber Freight. If there's any specific incident we can look into, let us know by heading to freight-carrier@uber.com and we'll be sure to follow up with you from there.

H&M Transport ,

Horrible/Greedy...what a joke.

Arrived 30min early at Shipper for 1pm appt. Got out after 7pm. Thats 4hrs at $75hr=$300. Shipper messed up, loaded me the wrong product, had to unload then reload again. During this time uber kept calling and calling to get an update. I was in contact with them 30min before hitting detention and the rest of my time at shipper. I did everything legit in order to get that detention. Checked in on the app, called support to notify of detention starting, and shipper also clearly stamped, marked and signed my in/out time. At Receiver same thing, 4hrs there. So thats 2hrs detention. Once again I kept constant communication with support team, since this load had to be delivered the night before, but due to me burning 6hrs at Shipper didnt make it. Once delivered I pulled out of receivers property and uploaded my BOL with all times clearly marked, along with detention request. Received an email confirming of my detention request right away. So waited a few days for my direct deposit. Noticed no extra money for detention!! I call support, and whats their response? “We’re sorry. You cant claim detention after 24hrs of delivery”. How am I suppose to know they’re not going to pay me? It takes more than 24hrs to get paid. By the time you notice there’s money missing its too late. All they said was “heres the detention link for next time”. Really? Bunch of thieves, scammers.

Developer Response ,

Hi! Let's make sure we follow up with you on this. We request you to reach out to us at freight-carrier@uber.com or via the in-app Help section and we'll connect.

Jenathook ,

They started out a good company. But now...

This review is my thoughts on the unprofessional behavior and lack of concern from management at Uber freight. When it comes to payments for loads I think Uber has a very good system setup. But when it comes to resolving issues Uber is terrible at rectifying any issues in a timely manner to satisfy all parties involved. Uber freight needs to understand that us(the carriers) keep the bills paid and money in their pockets. Uber Frieght doesn’t have the fear of losing it all so they treat us(the carriers) like trash. You can not speak to any mangers one on one and the brokers have been made to believe they’re the highest of authority, so they talk to you any kind of way and treat you horribly wrong. I don’t understand why we(the carriers) cannot speak directly to the managers; do they think they’re to good to speak to us(the carriers) this has to be the worst company to deal with to resolve issues. Uber tells you that they’re escalating your problems to managers but no one calls back! The app was updated a week ago and they’ve made it harder to use. Why change things? If it’s not broke don’t fix it! Cooperate should have a better relationship with their carriers, show your carriers some respect. Without the carriers there would not be an Uber Freight.

Information

Seller
Uber Technologies, Inc.
Size
106.4 MB
Category
Business
Compatibility

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Czech, Danish, Dutch, French, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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