uCertify LEARN‪+‬ 4+

It is very convenient. I love being able to read and listen to the audio when on the go, so I’m not tied to my computer. But sometimes the audio freezes after going to a new chapter and the app has to be restarted to get it to play again. Not a big deal but it can be frustrating because when you restart, it takes you to the main menu where you have to choose the course again. Also, it doesn’t disable your screen from turning off while it’s reading. So you’ll have to temporarily change the setting.

I like that I can do Flashcards and tests through the app but I was only able to successfully use the flashcard feature once (as a quiz). The next time, it registered my score to a different lesson. So now I have to do it again through the browser.

Thank you for contacting uCertify and apologies for the inconvenience faced. To assist us in investigating this issue, please provide the following information: * Your email ID* A video demonstrating the issues you're experiencing.

As another user has pointed out “you can only click on the section heading's 3 vertical dots to get the menu that allows for the section to be read or marked as read, once.” After the initial menu is up and you make a selection, if you try to click those 3 vertical dots again to make an additional selection — you can’t. The menu won’t come up again unless you fully exit out of the app and reopen it.

This is very obnoxious. If you swipe to another subsection of a chapter and need to pause the audio, the narration will end and cannot be restarted unless you exit the app and restart it from the first heading of the chapter.

I also don’t like that my phone’s auto-lock function has to be disabled into order for the continuous listening to be uninterrupted. It’s ironic considering that a lot of the courses offered are ones meant to teach people about good cyber hygiene and privacy practices yet here I am having to keep my phone unlocked in public places in order to listen to ebooks while I’m trying to run errands. God forbid I accidentally drop it somewhere and I’m vulnerable to identity theft. Please consider updating the app to function more like a podcast for users who want to listen without needing to actively look at the content/leave their phones unlocked.

I'm pleased to inform you that the issue has been resolved. Should you encounter any further problems, please don't hesitate to contact our support team at support@ucertify.com.

When I press submit the panel just minimizes itself and there is no button to advance to the next question. Close the app and open again resets the ui, as soon as I click the answer and click submit again the panel minimizes to the bottom of the page again and there’s no way to make it go back to reveal the next and submit button again.

Update: very responsive development team. Responded within 24hours and pushed an update addressing the issue. So first off thank you.
Unfortunately the issue persists on IPhone SE 2. Same issue seems to happen with slightly less frequency. But I'm able to replicate it pretty consistently. Devs, I can send additional info via email if needed including a screen recording. Thank you
Update 3: emailed developer and no response. Issue persists still on iPhone SE2 and newest iPad Pro. Emailed support with nonresponse. Pretty much makes it unusable for me. Hopefully they see this and fix it so I can change my rating.

Hello, We have resolved this issue in our latest update. Please update the app to the latest version.