The UE Custom App allows you to customize the EQ settings of your Ultimate Ears custom fit earphones. Choose from presets optimized for different listening experiences from podcasts to heavy bass or create and save your own.
General fixes and improvements
Ratings and ReviewsSee All
What the heck????
Looks like a really cool app, but....how do you use it?? Is it even supposed to add bass to your songs? Like....this is complicated!!! I’m frustrated
Ok figured it out
When I got this app it sounded just like apples product. Then I read online there was an app to set it up your way. The app wouldn’t connect at first. But I did a soft reset(connecting battery and charging) and when I tried again it still didn’t connect but I waited for almost a full three minutes, then it connected. WOW. AWESOME. I gotta say adding the ability to do a final customization is brilliant. This entire product is customized it only makes sense that the sound should be too. Excellent product and excellent app.
And just so she gets credit...ERICA AT UE CUSTOMER SUPPORT YOU ROCK!!! JUST SAYING 😉
Can’t find earbuds using iPhone X
The app can’t find my earbuds no matter what I do: got the Fostex TM2 bundle so I’ve tried with those as well as with the UE bluetooth cord plugged into phone jack (with adapter). These earbuds cost a mint and I know I’m not benefitting from the full sound potential, which is why I was totally psyched to find this app. But so far no dice - not even when I give it hours to find the earbuds! And, yes, they are paired (via Fostex) with my iPhone X, which is up to date. What’s going on, UE Custom?!
With Family Sharing set up, up to six family members can use this app.