UFC GYM‪+‬ 4+

The app's brand name lives up to its reputation as I am thoroughly impressed with its functionality. It enables me to conveniently check my schedule, explore other available classes, and provides many other useful features.

App simply doesn’t work. Been at my location since it opened 5 months ago. STILL can’t get into the app cuz the “Reset Password” feature will never send the email (I’ve QUADRUPLE checked that the email is correct, checked all spam folders, etc). Even tried resetting password on the UFC Gym website instead (which worked flawlessly) but that doesn’t translate over to the app (not sure if the website password and app password are different?). So like everyone else in these reviews, I have to always stand in line to give my phone number instead of simply scanning my phone to check-in. I fully understand that things don’t just magically get fixed and there’s more to it than most people know, but LOGGING IN to the app should be the BARE MINIMUM that an app should allow. Can’t even do that!

UFC Greenpoint was a complete disaster and feels like a $700 scam. I signed up full of excitement, paying for both my membership and my girlfriend’s. Shortly after, the gym shut down without any warning. They kept charging my card for three more months—over $700—without providing any service.

To make matters worse, my account was transferred to Crunch without my consent, and when I contacted Crunch, their customer service was unhelpful and dismissive. They claimed the ownership had changed and they weren’t responsible for any past charges. Total lack of accountability. I wouldn’t recommend this experience to anyone.>