Umpqua Commercial Mobile 4+

Umpqua Bank

Designed for iPad

    • 4.6 • 5.9K Ratings
    • Free

Screenshots

Description

Start banking wherever you are with our Mobile Banking app!

We’re bringing the bank to your business with Umpqua Bank’s Commercial Mobile Banking! Available to Commercial Online Banking customers, Commercial Mobile allows you to make deposits, check balances, make transfers, and pay bills.


Available features include:

Accounts - Check your latest deposit account balances and search recent transactions by date, amount, or check number.

Transfers - Easily transfer funds between your deposit accounts.

Bill Pay - View, pay, or cancel bill payments to your existing vendors and payees.

Mobile Deposit - Deposit checks to permitted accounts. Snap, Tap, and Go.


To take advantage of Umpqua Commercial Mobile, you must be enrolled in Commercial Online Banking. As Mobile Banking and Mobile Deposit are permittable services, please verify with your Company Administrator that you have appropriate permissions before using Umpqua Commercial Mobile.

If you are a Company Administrator and are not able to sign on or permit Umpqua Commercial Mobile to your users, have questions, or would like assistance getting started, please contact Customer Service at 866-563-1010.

All features may not be available in the tablet application.

What’s New

Version 6.0.3123

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

Ratings and Reviews

4.6 out of 5
5.9K Ratings

5.9K Ratings

Darrell Staaleson ,

Mobile deposit does not work

App will not accept the stamped endorsement on the back of the check. Other review noted we need to sign. Are you serious? I haven’t signed a business check for 20 years. And you might have informed me of this idiotic requirement when I called about the problem. That way I could have avoided wasting hours of productive time. This is the reason I left BofA. No impressed at all. After reinstalling the app and reentering all my data, the mobile deposit worked on 1 deposit. Then failed. Let’s hope Umpqua doesn’t waste any more of my production time. I recommend that you test your apps before you publish. I do not appreciate being your beta tester.

Developer Response ,

That’s not good to hear and we want to learn more. Can you call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together? Please mention that you’re responding to an app review, too. Thanks!

klg7/2 ,

Remote deposit

Love using this app to deposit checks remotely! However, I do it infrequently enough that I have to go through the help menu each time as to me it’s not intuitive to press the ‘+’ menu behind which the button is to photograph the front and back of the check. Just wish the deposit button were in the front menu.

Developer Response ,

Thank you for the feedback. We do hear you and your comment will help us prioritize future updates.

laurielava ,

New update still archaic model

I wish I could share a screen shot to show you all what their interface looks like. They do not show you the name of the companies that have debited your account. All you see is “authorized payment” as the company in your feed. You have to click on each and everyone of the “authorized payments” to see whom it was to. This is the worst mobile app I have ever used. It honestly would have been a deal breaker for me if I had seen this before opening an account.
I think the 5 star reviews is from the developers because I can’t see how this lack of visibility in reading your report is okay with folks that do a lot of mobile banking. This mobile app is an epic fail.
Update: I have called to voice my dissatisfaction about a year ago to that number and told my bank manager and got a passive who cares sort of response and I was just a complainer. It was obvious you do lip service here for PR only.

Developer Response ,

That’s not good to hear and we want to learn more. Can you call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together? Please mention that you’re responding to an app review, too. Thanks! *UPDATE 8/18/2020 - We’re still open to discussing this with you over the phone if you would like to call us

App Privacy

The developer, Umpqua Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Usage Data
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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