Utilisphere

Name: Utilisphere
Rating: 1.7 (37 reviews)
Author: irth Solutions, Inc.

Damage Prevention

Free

37 Ratings
Age Rating

16+
Years
Category

Business
Developer

irth Solutions, Inc.
Language

EN
+ 2 More
Size

289.1
MB

The top Fortune 500 energy, utility, telecom, and fiber companies rely on actionable insights from our next-generation damage prevention, risk analysis, and network infrastructure asset protection platform. This app digitizes critical information and automates complex field, plant, and office operations. Irth offers a large set of features and technical capabilities for: - Managing 811 tickets from creation to closure - Visualizing assets and the activities around the assets with enhanced mapping - Identifying high-risk activities to prevent damages - Capturing data for any complex field, plant, and office process for critical assets - Working offline in remote areas

Ratings & Reviews

1.7

out of 5

37 Ratings

Cross connection?
Aug 7
UtilityLocator410
Why is that I can’t just close a ticket on the app? Whenever I do it, it never updates on the website version. And even if it does, it’s never really closed on the website. I find it counter intuitive that the phone app and website aren’t interconnected. Please fix this.
Cross connection?
Aug 7
UtilityLocator410

Why is that I can’t just close a ticket on the app? Whenever I do it, it never updates on the website version. And even if it does, it’s never really closed on the website. I find it counter intuitive that the phone app and website aren’t interconnected. Please fix this.
Constantly closing
Mar 10
Improvements are needed
The biggest issue which I see is mentioned in other reviews for months is constantly closing itself. I will switch apps to look at a map/call/texts etc. for a locate then back to the app and it restarts even if you only leave for a minute. On top of that every time it restarts, you have to reset your filters (mainly if you don’t want to constantly see tickets you’ve already closed). I generally like this better than the original app mainly for adding more photos in one attempt, auto-sync works 95% of the time, and map/list integration of tickets in one place is super helpful. Another improvement I’d love to see if utilizing search function could omit the filters as well. It’s just extra steps to try to search for something a contractor or supervisor has a question about then I have to take off my filters search for the ticket to try and get some info or just tell them I’ll have to call back when I get back to my laptop to be able to review. Make photos swipe-able instead of opening, exiting, opening attachments tab again looking for another photo and so on.Recent updates (Feb 2026)clean up the app a bit, and introduces new bugs. Now the app decides you have no tickets assigned to you when you switch out and back again and can verify via computer there are in fact tickets assigned. Sometimes won’t add your photos to the ticket (that’ll be great the day a damage comes in if you aren’t verifying). Then when you’re done verifying all your photos have added, you get to verify the ticket actually closed, great to get late notices on emergency tickets when you’re done and home but the ticket never actually closed. Still constantly closing when you switch to camera, then back or maps then back.
Constantly closing
Mar 10
Improvements are needed

The biggest issue which I see is mentioned in other reviews for months is constantly closing itself. I will switch apps to look at a map/call/texts etc. for a locate then back to the app and it restarts even if you only leave for a minute. On top of that every time it restarts, you have to reset your filters (mainly if you don’t want to constantly see tickets you’ve already closed). I generally like this better than the original app mainly for adding more photos in one attempt, auto-sync works 95% of the time, and map/list integration of tickets in one place is super helpful. Another improvement I’d love to see if utilizing search function could omit the filters as well. It’s just extra steps to try to search for something a contractor or supervisor has a question about then I have to take off my filters search for the ticket to try and get some info or just tell them I’ll have to call back when I get back to my laptop to be able to review. Make photos swipe-able instead of opening, exiting, opening attachments tab again looking for another photo and so on.Recent updates (Feb 2026)clean up the app a bit, and introduces new bugs. Now the app decides you have no tickets assigned to you when you switch out and back again and can verify via computer there are in fact tickets assigned. Sometimes won’t add your photos to the ticket (that’ll be great the day a damage comes in if you aren’t verifying). Then when you’re done verifying all your photos have added, you get to verify the ticket actually closed, great to get late notices on emergency tickets when you’re done and home but the ticket never actually closed. Still constantly closing when you switch to camera, then back or maps then back.
Issues on the current update
08/06/2025
Gerardor93
This app is not good at all!I wish the people updating the app would listen to the people in the field!!!**Main issues on the current update**-picture portion was working until an update happened then it take forever to load- the filters you put reset every time your app restarts - it restarts the app even though you didn’t close it! -keeps tickets on the screen even though they were closed and all the filters are on. -auto sync is no longer active now to remove tickets you have to go to the settings tab and sync yourself! - app restarts every time you change apps or if the the screen locks you go back and the app restarts itself. I’ve attached photos while waiting on the photos to load the screen locks then when your restart the app, go back to the ticket, the pictures are gone and now you have to re-upload them!- The app start up loading screen takes forever to load.
Issues on the current update
08/06/2025
Gerardor93

This app is not good at all!I wish the people updating the app would listen to the people in the field!!!**Main issues on the current update**-picture portion was working until an update happened then it take forever to load- the filters you put reset every time your app restarts - it restarts the app even though you didn’t close it! -keeps tickets on the screen even though they were closed and all the filters are on. -auto sync is no longer active now to remove tickets you have to go to the settings tab and sync yourself! - app restarts every time you change apps or if the the screen locks you go back and the app restarts itself. I’ve attached photos while waiting on the photos to load the screen locks then when your restart the app, go back to the ticket, the pictures are gone and now you have to re-upload them!- The app start up loading screen takes forever to load.
Hold My Beer
05/06/2025
Locate79
Just when you think the app cannot get any worse. Irth says “hold my beer”. Every update it seems like someone says “what works? Okay take that out and let’s add some more issues” and the anti help desk is useless. All you’ll get it “we are aware of the issue” and nothing will be done to fix it. This program is not meant for field work. This is strictly for the folks sitting at a desk looking at locates after the fact. Unusable for us out here painting. Updated review. Just when I thought they couldn’t make it any worse, they of course prove me wrong. Seriously paper and a fax machine would be more reliable than this app.
Hold My Beer
05/06/2025
Locate79

Just when you think the app cannot get any worse. Irth says “hold my beer”. Every update it seems like someone says “what works? Okay take that out and let’s add some more issues” and the anti help desk is useless. All you’ll get it “we are aware of the issue” and nothing will be done to fix it. This program is not meant for field work. This is strictly for the folks sitting at a desk looking at locates after the fact. Unusable for us out here painting. Updated review. Just when I thought they couldn’t make it any worse, they of course prove me wrong. Seriously paper and a fax machine would be more reliable than this app.

- Improved map layer performance and reliability. - Supports Esri Oauth, thereby improving ArcGIS authentication and map loading. - Optimized performance across the app. - Upgraded app frameworks and platform for improved performance and future compatibility. - Bug fixes

Version 26.1.5 Jul 30

Data Linked to You

The following data may be collected and linked to your identity:
- Location
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Irth Solutions, Inc.
Size: 289.1 MB
Category: Business
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 2 more

English, French, Spanish
Age Rating: 16+

16+

Learn More

Developer Website

Privacy Policy

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Utilisphere

Ratings & Reviews

Cross connection?

Constantly closing

Issues on the current update

Hold My Beer

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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irth UtiliSphere

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