VIA Link 4+

RideCo Inc.

    • 3.8 • 108 Ratings
    • Free

Screenshots

Description

VIA Link lets you book personalized, express transit in San Antonio.

What’s New

Version 3.17.1

This version includes several UI and performance improvements.

Ratings and Reviews

3.8 out of 5
108 Ratings

108 Ratings

MRushfor ,

Good 95%+ of the time

I love my drivers and the technology works almost all the time. Sometimes the ride will be late, especially during high demand times like rush-hour. Occasionally the navigation will take drivers in the way that you know is less efficient, but generally they will take advice from passengers. Overall, I highly recommend the service. if you were using the service to get to work, I recommend building in a decent buffer to make sure you’re not late. Almost all the time it picks me up in the earlier parts of the pick up and drop off window, but like I said earlier, every once in a while, it will not. Using the app has saved me hundreds of dollars in fuel and parking costs.

RiRi sal ,

Not really well thought out

So it isn’t like it comes door to door which is fine but when it gives you a location that is a twenty-five minute walk and says your driver will be there in 5-10 not a great situation. After they get there you have one minute or they leave. It is hard to say if you will make a bud connection since it doesn’t meet the buses you will have to take a chance that they aren’t picking up another passenger or two at least with the bus you have a schedule so you know when it will be there it probably doesn’t have many passengers yet so there aren’t too long of wait between 10-20 but I expect once it does it will be nightmare of wait times. Probably double or triple the time from now. Wish more thought went into it. It will be impossible, to get somewhere on time. The driver said it really is for ahead of time pick up so you would have to plan a day or two in advance, which doesn’t work when you have to work until done and need to get to another location it could be iffy so not really helpful unless you have a set schedule.

K. Monai ,

Terrible

I dont understand how they felt adding another zone would be beneficial when they cant seem to get to pickup/drop off on time as it is . Rides are constantly 15+ minutes late without warning which is extremely counterproductive when considering the fact that youre trying to catch the bus. The algorithm is crappy and inefficient. Oftentimes making drivers go on ridiculous routes that cause more time to be wasted. As i type i am waiting on a ride that was supposed to pick up nearly 20 minutes ago and havent even received the message with a delay eta or been assigned to a driver for that matter. Why offer a service if its not properly managed and executed . On top of that why is it that its only noon and there are no additional available rides!!! Why open a zone if youre not properly equipped to manage the ones you have . Theres absolutely no reason why at 12 pm someone shouldnt be able to get a ride . This is extremely unprofessional and just blatantly unacceptable . They need to do better if i could give zero stars i absolutely would

App Privacy

The developer, RideCo Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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