Well spent about an hour banging my head against a wall trying to set this. I had almost given up and thought it just was not compatible with my WiFi. I have the eero mesh WiFi which is 2.4 and 5ghz and on reading all the complaints about connection issues and it only works on 2.4ghz I assumed that must be the issue. Sometimes it would see the network and I would go through the setup but it always failed to connect. Sometimes it would not see my network which is odd because it is a really strong signal throughout the house. Finally I sat the trap on top of the WiFi router and it actually connected. I moved to the location I set it and it was still connected according to the app. The two stars is just for the pain it was to set it up. I will give it some time to see how it works and how the notification works and update my review and rating.update 1 After several hours I have no idea if the trap is actually able to connect and send notifications as it does not even have some sort of ping function. When I look at the status it just shows it as of when I first connected the trap.

Purchased 4. One device arrived DOA. One device drained through the first set of batteries in about a week, made a successful kill on the next set of batteries a couple days later, but would no longer function after that (and it was the closest of all of them to the router). The other two are each at about 80% on the original batteries after about 3 months but have yet to see any activity. The app has a bug where it will incorrectly report that it has not connected to the device in >24 hours, based on reading the local time on the phone rather than the device and the network it’s connected to, which is a problem if you travel ahead to a new time zone. Once that error occurs, it keeps on repeating even as you return to the home time zone, resulting in several false alarm notifications per day.

These electric traps are fantastic. They kill the mice but leave no mess. The problem I always had in the past is forgetting to check the trap (so the mouse decays in the older style electronic trap). This app and the new WiFi traps solve that problem! I’ve killed 5 mice since I’ve had the two traps. Worked every time. Reminded me every time.Two suggestions: put your bait on a cut up strip of a business card and fold it into the trap. (Fold it first) The trap stays clean of old bait and never needs cleaning. Just throw out the mouse with the old bait card.#2: for woodstream: add a reminder feature to the app so it reminds you a trap needs reset. If you are not home when you get the alert, it never alerts you again. This needs to be fixed.Awesome product!To people who have had trouble: you need Wi-Fi service in the area you put the trap. Attics, basements, crawl spaces may not have the coverage of the rest of the house. If your location does not get good service, you can easily fix this by buying a $25 WiFi extender to plug in an outlet somewhere in between your access point and the traps.To the person who wrote the review about killing ants: the trap only electrocutes something that touches the two plates inside. Ants are too small to touch both plates. You should put down an ant bait to solve that problem. Then the trap will work fine for mice and not attract ants even with peanut butter.

Connectivity will not be a problem if you follow my Wi-FI advice. I just bought my first trap and connected it in under two minutes. The last reviewer mentioned that they were using an eero mesh network. This will not work. Even if you see 2.4 GHz on a mesh or modern router , there is often beam steering, which will intermittently disconnect and try to reconnect to the five GHz band. The solution is to buy a dual band repeater. This will take your five gig Herz mesh network and split it into two dedicated channels. One is 5 GHz and the other is 2.4 GHz. You then connect the Victor app to this dedicated 2.4 GHz network. Super quick and super easy. The problem is that most of these IOT devices sucg as the Victor trap only run off of legacy 2.4 GHz channels and modern routers cannot deal with them. You can pick up one of these extenders for under $30. Good luck!