Performance improvements and bug fixes.
Ratings and Reviews
App & website don't talk
The interface between the mobile app and the vre mobile website do not communicate with each other. The steps in the help file concerning moving your tickets so you don't loose them don't work b/c the items are not there to select.
Easy app for tickets but lacks alerts and real time info
I use the VRE app instead of paper tickets and works fine for me for its ticket function. And I like not having to worry about a paper ticket. My main complaint is that the app doesn’t have the actual times for train schedules (just a countdown in minutes to when the train is scheduled to arrive at each stop) or real time status (have to link through the website). It would be great to have push notifications when delays are occurring or for info on what’s happening when you’re on the train and there’s delays (instead of having to check Facebook and hope for info).
Also had a lot of difficulty when updating card info.
Great for its intended purpose
This app is just for buying and showing tickets and for that it's great. There is not really any other convenient way to convert smartbenefits to ten-day rides and for that I am extremely grateful. Admittedly it is cumbersome to connect your smartbenefits account to your VRE mobile setup, but once that is done you just use the app to buy tickets with your smartbenefits, a functionality that should have been available from the rollout of smartbenefits. The app should be called "mobile ticketing" because it seems everyone expects a more expansive app including train tracking, etc.
With Family Sharing set up, up to six family members can use this app.