VyStar Mobile 4+

Way too long!

It has been close to a month since Vystar decided their app, close to a month! Don’t you feel embarrass to your clients! A month!!! Seriously do better!!! Update review of their update: Eh, I thought it would be better…We waited too long, for this? I tried to make an Internal transfer from my business account to my checking, and yet it kept saying insufficient funds, so I got tired, and just went to their website directly, and it was done and done!!!! The app itself was designed very simple… The older version was better, if you ask me… * Dispute Transaction does not even work! This is ridiculous!!! I can’t even pay thru Zelle, it just keep saying I don’t have enough funds, when I do!!! Cmon Vystar! This terrible!! The worst bank ever! Won’t release my money when check has been deposited for more than 2 days!!!
The worst app, you can’t transfer any funds, regardless if you have funds, I always have an issue every time, transferring internally, it just kept saying no funds on a certain account, so I have to directly to the website and conduct transaction. What a joke!

Developer Response ,

We are sorry to hear of the issues you have been experiencing with our app, and we would love to help! Please reach out to us at (904)777-6000 and a digital specialist will be happy to research further into this issue for you. We appreciate your feedback!

Love my bank!

I finally found a bank I like and can trust! It being a credit union is a bonus! The few banks I’ve used in the past has always let companies debt money out of my accounts when there isn’t any. Then I got stuck owing the money took plus over draft fees. If by some chance it happens I get my money back and the fees are done away with. Also love the fact if there is a questionable transaction they will freeze it till I confirm or deny charges. They are not perfect because that don’t exist but they are perfect for me and my banking needs!!

Developer Response ,

We are happy to hear you are enjoying our app and the services we offer to you. We appreciate your feedback. Have a great day.

Worst performance with new app.

I tried to give this app the benefit of the doubt as a loyal customer of over 40 years. (I got an account as a kid and have stayed every since) but this app is AWFUL. Please go back to your old one. It never wants to load anything and if it does it takes forever. Most of the time it says low connections and bumps me out. Meanwhile I’m running any other app or steaming with no issues or interruptions. And it happens on both WiFi and cellular. It also never seems to follow any type of pattern when showing transactions. Sometimes it will show pendings other times nothing. It’s clunky and slow. Between this and some other interactions of other VyStar departments, I’m starting to think seriously about moving to a new credit union. I’ve made this complaint already the last time it wasn’t showing my transactions accurately and I never heard a response. So unless your reaction here is to actually work on fixing the issues- please don’t respond.