W.W. Grainger, Inc.

Name: W.W. Grainger, Inc.
Rating: 4.8 (22831 reviews)
Author: W.W. Grainger, Inc.

Shopping

Free

23K Ratings
Ages

4+
Years
Category

Shopping
Developer

W.W. Grainger, Inc.
Language

EN
English
Size

152.1
MB

The Grainger app for iPhone is designed to deliver all that Grainger.com® has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management solution. More Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch. KeepStock – Manage, track and control your inventory costs on an agile inventory management system. Barcode Scanning — Scan a product and drop it right into your cart. Find a Branch — Locate your nearest branch for quick pickup. Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot. Pending Orders — Keep track of all the orders waiting for your approval. Lists — Access lists on Grainger.com® for quick reordering. Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn't matter how you ordered. OMS: Simplify your order flows using our Order Management System. Saved for Later: Save away products from your shopping cart if you're not quite ready to buy. Need Help? Contact us at 1-800-472-4643. Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.

Ratings & Reviews

4.8

out of 5

23K Ratings

Grainger, My happy place!
08/28/2024

KADkickbakks
I met Grainger when I started working as a maintenance manager in a rail plant. I cannot express enough the times the day was saved because of great service/products.I am retired now and still habitually tinkering with things (old habits are hard to break). I still depend on Granger.If you are in the need for maintenance parts of high quality with service that boarders on stupendous, along with fair pricing, Granger is sure to become your happy place too!!
Grainger, My happy place!
08/28/2024

KADkickbakks

I met Grainger when I started working as a maintenance manager in a rail plant. I cannot express enough the times the day was saved because of great service/products.I am retired now and still habitually tinkering with things (old habits are hard to break). I still depend on Granger.If you are in the need for maintenance parts of high quality with service that boarders on stupendous, along with fair pricing, Granger is sure to become your happy place too!!
Never received order
03/21/2024

dirnnd
First time I’ve ever ordered from Grainger. Ordered some cores from them, expected to be delivered 2 days afterwards. Never received product. I then received an email from Grainger with no details or explanations about a return/refund? Without any context as to what they’re wanting from me or want me to do. So I just bit the bullet and had to reorder the same product again and spend another $200. So as of right now, I’m about $400 out of pocket and my business is on pause until I get these cores. Next step will be to call make sure they’ll refund me for the first purchase.
Never received order
03/21/2024

dirnnd

First time I’ve ever ordered from Grainger. Ordered some cores from them, expected to be delivered 2 days afterwards. Never received product. I then received an email from Grainger with no details or explanations about a return/refund? Without any context as to what they’re wanting from me or want me to do. So I just bit the bullet and had to reorder the same product again and spend another $200. So as of right now, I’m about $400 out of pocket and my business is on pause until I get these cores. Next step will be to call make sure they’ll refund me for the first purchase.
Search engine
10/23/2023

Thumbmonkey49
You can search from app or on line but you cannot search your own lists.Pinterest has an algorithm that allows you to search from own “pins” this would be extremely helpful on Grainger. Unless you open the whole list or have time to make multiple lists to search by task such as 1)custodial supplies2) can linersYou get the idea.
Search engine
10/23/2023

Thumbmonkey49

You can search from app or on line but you cannot search your own lists.Pinterest has an algorithm that allows you to search from own “pins” this would be extremely helpful on Grainger. Unless you open the whole list or have time to make multiple lists to search by task such as 1)custodial supplies2) can linersYou get the idea.
Maintenance
11/02/2022

Luis Sr. 3
Good app. The only thing I find is that when placing order with multiple items in it, you have to enter department and PO for each individual item, so if I’m ordering 8 items for same department and same category, still have to do it 8 times, would be very nice if the order stays open while I populate all the items with only one department and one PO. Thanks

Developer Response
We’re sorry your Grainger experience wasn't satisfactory and would like to look into it further. Please email our customer service team at social@grainger.com with your name and a brief description of your experience. We appreciate you taking the time to provide feedback and an opportunity for us to improve your experience.
Maintenance
11/02/2022

Luis Sr. 3

Good app. The only thing I find is that when placing order with multiple items in it, you have to enter department and PO for each individual item, so if I’m ordering 8 items for same department and same category, still have to do it 8 times, would be very nice if the order stays open while I populate all the items with only one department and one PO. Thanks
Developer Response 03/29/2023
We’re sorry your Grainger experience wasn't satisfactory and would like to look into it further. Please email our customer service team at social@grainger.com with your name and a brief description of your experience. We appreciate you taking the time to provide feedback and an opportunity for us to improve your experience.

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include: · Minor bug fixes.

Version 11.0.389

10h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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