Weave - Text, Call & Schedule 4+

Some recommendations for this wonderful app

I will like to start by saying how much I love this app!!! It is a must for a dental office!!! I highly recommend it to all my dental friends. I not only can see my schedule from the facility of my cellphone, I can also hear the recordings of the front desk phone calls to review and give feed back to staff members. I can also see how many phone calls front desk is making daily daily. App reminds you Pts birthdays and when you text patients from your cellphone your personal number doesn’t get shared, only the office number.
My recommendations: Please make the app able to rotate. I use it not only on my cellphone but in my iPad and it doesn’t rotate with device, it stays vertical and its very annoying. Please also make the phone call recordings able to play on AirPods or any headphone device, so its more private when listening to the recorded conversations of pts.
Down the road it would be nice if xrays of Pts and charts can be seen as well.
Thank you very much!!!!

Best Decision We Made

We signed up for WEAVE halfway through 2019 after my sister told me that it is a game changer. I was skeptical after having worked with Birdseye and Solution Reach. However, I was impressed at the deal we received as well as the month-to-month contract. We have never looked back. With COVID hitting less than a year after we signed up, WEAVE helped us stay connected with our team and patients even when the office was closed in observance of CDC guidance. WEAVE quickly pivoted adding things like Wellness Forms and Curbside Waiting Room instructions to the library of templates making the transition back to the office much smoother than we anticipated. The User interface is so easy to use and the accessibility is amazing. The whole team loves it. In addition, I’ve been so impressed with all the people at WEAVE. I’ve been invited to give feedback and have had the opportunity to speak with the people who make changes to the software based on that feedback. I’ve seen at least 5 of my recommendations be implemented within a year. That’s crazy! If we could give 10 stars we would.

Developer Response ,

Thanks for your review Nichole! We're so glad to hear that Weave has been helping you help our patients!

Dental office

We absolutely LOVE our weave service!! From our office phones to the weave app!! It has made our lives sooooooo much easier!! I honestly don’t know how we survived without it!! It is so easy to access the schedule out of the office! We had a snow storm in our area and had to close the office and the weave app made it so easy! We sent out a mass text to all of our patients on that day and within minutes we had reached over 90% of our patients!! No one had to leave home in the bad weather to go cancel patients, it was absolutely wonderful!! Also through the app we were able to set up a voicemail override letting anyone who called know that we were closed due to weather, So easy and convenient!! Also we have had power outages before in our area and with our office phones and computers being down we were able to hop on our cell phones and access everything through the app to let patients know!! 100% would recommend weave! It is a great company and everyone I have ever dealt with has always been very nice and helpful!!!