Wellby Financial 4+
JSC Federal Credit Union
-
- Free
Screenshots
Description
The power to take charge of your finances, right at your fingertips. The Wellby mobile app offers convenient, secure banking while you’re on the go. With 24/7/365 access, you can manage your finances when and where you need to from your mobile device.
Experience the advantage of going mobile.
Check account balances and transaction history.
Transfer funds between accounts or send funds to friends and family.
Pay your bills or set up recurring payments.
Review your electronic documents.
Deposit checks digitally; it’s free, simple, and fast!
Keep your transactions organized by adding tags, notes, and photos of receipts to your account history.
Set up account alerts so you know when your balance drops below a certain amount.
Find Wellby solution centers and ATMs near you.
Secure your account with a 4-digit passcode or biometric login on supported devices.
What’s New
Version 3.22.0
Version 3.22.0
• Bug fixes and performance improvements
Ratings and Reviews
Banomobileerror Error 28
All last week there were issues with my available balances showing so I removed then redownloaded the app this week. Now, I am not able to even get to the login page due the error message on the subject line. This also can’t login from the website through my iPhone via Safari or Google. I am only able to sign into my account via the website on my desktop computer.
Developer Response ,
Hi Sheeda,
Thank you for taking the time to share your feedback. We’re sorry to hear of the issues you’re experiencing with digital banking.
We understand how important seamless and reliable access to your account is, and we’d like to work with you directly to resolve the issue. Please complete this form: https://wellby.info/contact, and a team member will contact you to resolve this.
We appreciate your valued membership and the opportunity to make things right.
Poor app Not intuitive
Very poorly thought out. Previous JSC Bill Payer worked flawlessly, with plain simple navigation buttons. This app is a mess
Duplicate or similar interfaces but only one has the navigation capability to reach additional information. I had to go to THREE separate places before I located the proper page to be on in order to access the information that I sought.
Developer Response ,
Hello. If you have questions about a specific feature, please reach out to us at 281.488.7070 or service@wellbyfinancial.com and we'll be happy to work with you to improve your experience. Thank you
Payment defaults are not what I want!
I liked the previous system which allow choice right up front rather then this one which defaults to pay immediately! I always schedule the bill when it arrives, but for a few days before due date! Many more steps required to do this in new system.
Also your online support documents are very lacking. I looked for my e-statement and was unable to find any reference on how to get to them! Wow work left to do for your team!
Developer Response ,
Thank you for your feedback in these areas.
For payments, there's a 'more options' button that will allow you to set the payment date as you'd like. By default, the payment date is the first available date that we can send your payment.
For eStatements, you can access these by clicking/tapping on any of your accounts and Choosing the Electronic Documents option.
App Privacy
The developer, JSC Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- JSC Federal Credit Union
- Size
- 147.2 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 17.0 or later.
- iPad
- Requires iPadOS 17.0 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- © JSC Federal Credit Union
- Price
- Free
Supports
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Wallet
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