Download the Western Union® (WU) money transfer app and quickly start sending cash worldwide, 24/7!
Transfer money internationally to friends and family in 200+ countries and territories, including Mexico!
USE THE TRUSTED MONEY SENDING APP:
● Send money to Mexico and abroad from the US quickly, 24/7
● Track your money transfers or pickup, instantly
● Repeat transfers to family & friends using quick resend
● View live exchange rates for US & global currencies
● Make international bill payments & manage accounts
● Find thousands of US agent locations for cash pickup
● Access the app with secure touch ID login
● Receive discounts through My WU Rewards
SENDING YOUR MONEY IS QUICK AND EASY
Download the app and create an account to quickly get your transfer started. Send money with a few taps to anyone in the world, including loved ones in Mexico. Pay for your transfer instantly with a debit or credit card** or start a money transfer and complete the payment in cash at a nearby agent location! Your loved ones can receive the funds directly to their bank account or mobile wallet * ** or pick up the cash at a convenient location near them in their own currency.
TRUSTED INTERNATIONAL MONEY TRANSFERS
It’s easy to send money abroad with the WU app. Track all of your own money transfers immediately after hitting "Send".
Send money to approximately 600,000 agent locations*** for pickup:
● AFRICA: Including Ghana, Ethiopia, and Kenya
● ASIA: Including China, India, and the Philippines
● EUROPE: Including France and the UK
● NORTH AMERICA: Including Mexico, Latin America, and the Caribbean
● SOUTH AMERICA: Including Brazil and Colombia
Money transfer to digital wallets** is available for some international locations. Western Union also offers money transfers and cash pickup for overseas US military bases.
SEND MONEY WITHIN THE US
You can send funds domestically with the WU app as well. Send money to family and friends through wire transfer to a bank account or mobile wallet, set up cash pickup at a US agent location, or transfer money into a correctional facility account (for a county, state, or federal prison inmate).
MAKING THE MOST OF YOUR WESTERN UNION APP
In addition to tracking details of money transfers you’ve sent and making payments, use your WU app to look up US agent locations. You can visit any of the more than 59,000 US locations**** to complete more Western Union transactions, including:
● Paying cash to complete a transfer you started on the WU app
● Sending money orders
● Reloading prepaid phone minutes (up to $15 USD, for select mobile operators in Colombia, El Salvador, Ghana, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Nigeria, and the Philippines)
● Picking up cash as a receiver
FEES AND IMPORTANT DISCLOSURES
Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.
Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide.
When using a credit card to send money through WU, an issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.
* Service availability may vary
** 3rd party charges may apply
*** As of September 2021.
**** As of December 2021
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Bug fixes
Ratings and Reviews
Western Union Just Works
I have a fiancé that lives in Colombia I have spent months trying to figure out how to send money to her without getting slapped with not only exchange rate fees, but processing fees, transfer fees and since we are taking fees, fees. When you think Western Union stores you initially think expensive, which is why I avoided it. I highly doubt walking into an actual store or any other app on the planet would charge less than the $3, I spent on fees. This rate is less than most ATM fees and it gives me leverage as to what I can send and the frequency. I couldn’t believe it, they also throw in customized e-cards and you can earn “unlocks” as you go. This gives the process warmth. Last thought on this. I think Western Union should offer point to point virtual and physical debit cards prepaid, checking or otherwise similar to CashApp but with International support. This would change the game and the world as WISE to my knowledge is the only one in the game. As far as this app? It just works and that’s all I want and you do too.
This is by far the worst experience I have ever had trying to send money… I tried to send $500 to my sister because she needed money for school clothes and supplies for my three nieces. I put all my information in and hit confirm to send. I then got a message saying I needed to verify some things, so I added my drivers license and everything they needed. I got a message saying “your transfer is under review this usually takes 30 minutes blah blah blah” a whole day goes by and it still said the same thing. It wouldn’t even let me try to send another one unless I canceled the first one!! Ok my sister really needs the money at this point so I cancel and try again. I GET THE SAME MESSAGE about the 30 min crap. I’m worried if I cancel it again and try to send a new transfer that i might mess something up. Another day goes by and nothing. I finally just went ahead and used a different platform but this is absolutely ridiculous!! The sole purpose of this app is to be able to transfer money so I’m really just confused and highly upset that I wasn’t able to and not only that there was no clear reason as to why it was happening I never got an email or anything. A complete waist of time and my sister had to wait almost a week and go buy school supplies the night before the first day of school because of this. I Will NEVER use WU again ever! Deleted the app and not looking back! ✌🏼
NOT WORTH IT .
The first time I used it was no issue, I’ve send my mom money apparently she was blocked from the system I then proceeded to ask the lady from customer service if she was able to change the name of the receiver and she kept ignoring everything I said. I asked several times if it would be easier to just change the senders name like they usually do in store and she kept saying that they didn’t do that when in the app it clearly stated “call customer service “ to edit the name . I ended up getting a re-fund then proceeded to send my dad money none the less had another problem and called immediately just to get no answer it’s been the 14 time I call and have to go through all he options just to get to the point where it says “ hold in the line for a customer service representative “ and about 5 seconds later an operating talking another language pops up and the call is ended out of all 14 calls just one went through and had me waiting “a couple of minutes “ that turned into over a 30 minute wait just for them to never pick up . I then emailed them with the problem but said I would be contact within 24 hrs ! Are you serious ? But yet nothing ... I’ve called 3 different numbers of there so claimed 24& 24/7 hr customer service wich is a total bs . & here I am struggling just because apparently it would be cheaper and more convenient when u still end up paying more less the same thing .
Developer Response ,
Thank you for reaching out to us and we are so sorry for the inconvenience caused. Please allow us to help you by contacting us through the following channels:
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- The Western Union Company
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