Craving Zaxby’s indescribably good® food? We’ve got the app to give your taste buds what they demand —fast. The new Zaxby’s app puts all the chicken fingers, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select the closest Zaxby’s restaurant, place your order, and prepare yourself for some seriously tasty takeout. It makes enjoying Zaxby’s incredibly cravelicious™ food fast and easy. Ain’t technology delicious?
Flavorful features include:
● Skip the wait! Place your order and we’ll have it ready when you arrive.
● Order in a snap! Create an account, and we’ll save your favorite order!
● See your rewards! View and select the rewards you want to redeem.
● Load funds onto your account! A quicker way to pay for your favorites in-store or online!
● Feeding a crowd? Our platters and catering options have got you covered!
● Load funds onto your account to make paying online or in-store even easier.
● Bug fixes behind the scenes to improve & enhance the ordering process
Ratings and ReviewsSee All
An honest review by an Employee.
People love Zaxby’s but they don’t like to wait, Zaxby’s is a fast casual chain that typically cooks to order. People must realize that restaurants can only hold food for so long, therefore after 10-15 minutes fries and fingers must be tossed out. Another thing is Zaxby’s is popular which means more orders which means more food, which also means that some people may have to wait, waiting isn’t what most people want but I’d rather wait for hot food than whine and complain which is discourteous to those working at the location, especially if they’re in what those who work at fast food/fast casual restaurants know as “rush mode” basically when they get busy. Trust me I work at a location in S.C. And we are busy all the time especially Sunday evenings and on Wednesdays and Thursdays when we have our specials. So those of you who have complained... I get it but you must understand. I mean I’d rather have hot food than food that has been sitting around... like food at nose restaurants.
Not sure why they offer an APP...
I downloaded the App last fall when Zaxby’s places the little signs by the register that says “download the app & get rewarded”. I love most of my other reward apps & use them often. So I was excited to try this one. I have been SO disappointed: it’s basically useless. In a 3 month timeframe I made multiple purchases (I even used the scan & pay option) - and I received ZERO rewards! Nothing. I asked multiple employees if the App was working yet or if they could help me figure out there were never any rewards. The employees have no clue. They indicated that it works for others... ok. I have emailed customer service (they indicated that no rewards are being offered - which sounds kind of odd, but it does equate to the rewards that I’ve received). Today I received a text asking me to “ Zaxby's: Find out about rewards and special offers in the Zaxby's app. Download yours today.” & an email advertising “the App Fans Appreciate!/Get Rewards & Special Offers”... I downloaded the App that I previously deleted... & of course, it shows no rewards. Good grief - I should have known better!!!
Blank stares from employees with mobile order
I guess I’m an eternal optimist, but I thought “oh well, just because all these other people had issues with mobile orders on the app doesn’t mean I will.” I was sadly mistaken. I placed an order via the app, arrived at the restaurant, came inside and sat down. I watched as a couple walked in, placed their order with the cashier, and then received their food before my order was called. Annoyed, I walked up to the counter and asked the status of my mobile order. The cashier had no idea Zaxby’s even had an app, let alone if an order was pending. She turned and asked the kitchen manager(?). The manager kept asking if I had a “confirmation number”, which is not displayed on the app screen. Then another member of the kitchen staff walked around to the other side of the kitchen and found that my order had been displayed on a different kitchen screen for 11 minutes, unnoticed. I finally got my food made after all this. Terrible experience. I likely will not use the app again for a long time, if ever.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.