Craving Zaxby’s indescribably good ®food? We’ve got the app to give your taste buds what they demand —fast. The new Zaxby’s app puts all the chicken fingers, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select the closest Zaxby’s restaurant, place your order, and prepare yourself for some seriously tasty takeout. It makes enjoying Zaxby’s incredibly cravelicious™ food fast and easy. Ain’t technology delicious?
Flavorful features include:
● Skip the wait! Place your order and we’ll have it ready when you arrive.
● Order in a snap! Create an account, and we’ll save your favorite order!
● Feeding a crowd? Our platters and catering options have got you covered!
- Minor bug fix to Big Zalad Meal in Order Ahead
- Minor improvement
Ratings and Reviews
Blank stares from employees with mobile order
I guess I’m an eternal optimist, but I thought “oh well, just because all these other people had issues with mobile orders on the app doesn’t mean I will.” I was sadly mistaken. I placed an order via the app, arrived at the restaurant, came inside and sat down. I watched as a couple walked in, placed their order with the cashier, and then received their food before my order was called. Annoyed, I walked up to the counter and asked the status of my mobile order. The cashier had no idea Zaxby’s even had an app, let alone if an order was pending. She turned and asked the kitchen manager(?). The manager kept asking if I had a “confirmation number”, which is not displayed on the app screen. Then another member of the kitchen staff walked around to the other side of the kitchen and found that my order had been displayed on a different kitchen screen for 11 minutes, unnoticed. I finally got my food made after all this. Terrible experience. I likely will not use the app again for a long time, if ever.
I’m a huge fan. The grilled chicken sandwiches are amazing and honestly even bigger and better than Chick-Fil-A’s. I’ve cut back eating at CFA in favor of Zaxby’s for that reason. The mobile ordering is also top-notch because our location is ALWAYS busy and it keeps me from standing in line.
That being said, it would be nice if you guys would consider implementing a rewards system. My coworker and I have spent a lot of money in Zaxby’s over the last several months. We eat there maybe twice a week or so. I feel by now I should’ve earned something for free.
App to Restaurant didn’t work
I downloaded the app and was able to easily order and customize what I wanted. The app told me my food would be ready in 10 minutes, so I headed to the restaurant. In the drive through, the employee confirmed there was a mobile order under my name and asked me to list the items to ensure we had the correct order. When we arrived at the window, she handed us a bag with a partially correct order. We told her about the mixup and she said it would be corrected. She came back in a minute with another order, but it still wasn’t correct. Using the app caused so much confusion. I deleted the app and will not use it again.
- Zaxby's Franchising, LLC
- 143.4 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © Zaxby’s Franchising LLC, 2018
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With Family Sharing set up, up to six family members can use this app.