Zillow Real Estate & Rentals 4+

I have tried three times now to list my apartment. First problem: I cannot list my home through the app. When I search for the address it finds no result. Second problem: When I went to list my home through the browser it switched back to the app, I thought this was a good thing. But found it odd that I was never asked to list the email in which I would receive responses. So I created my listing and waited. I checked the listing and saw the photos were from the previous owner but could not edit the listing. Turns out the browser version linked my old work email which was deactivated 5 years ago. I called and messaged customer service, they didn’t seem to read my emails but auto responded with “Just log in through the email you created the listing with and change the photos… I had already explained that an inactive email was on the listing. They then said there was nothing they could do. I kept emailing, and after a week they finally just deleted the listing. Now I have been trying again and face the exact same problems as before. I am furious, I need to sell my apartment and valuable time has been wasted. This app is garbage.

Yes, there are issues, some that are beyond aggravating. Yet it is the one app I go to on almost a daily basis for 2nd home and vacation condo shopping, or to just look at dream homes in new areas. On my iPad, most recently the app just locks up, requiring either a restart or deleting and reinstalling the Zillow. Ultimately I’d love to see 3D street viewing as an option, and the return of image saving and saving to room choices...I lost all my Dream Kitchen and Master Bath photos saved from homes we traveled to Georgia to visit. Why did this option go? You can still screenshot an image, so privacy can’t be the issue. On the plus side, the option to connect with the agent, the display options, the filter features, and overall presentation are pleasant. Decent control over search saves and update notifications as well. I read another viewers issue with incorrect information, but when I cross-check w/other real estate apps, it looks as if it is the owner or agent that is supplying incorrect information, as it is consistent throughout all the apps. Thanks for fun home shopping and comparative analyzing, Zillow!