With the free Zipcar app, you can find cars and vans in your neighborhood and across the globe–and (if you're a member) reserve and unlock them, too. Gas, mileage, dedicated parking, and insurance options* are included in every reservation. *See web site for details
Download the app now. The open road awaits!
9 GREAT THINGS MEMBERS CAN DO WITH THE APP:
1) Reserve a Zipcar by the hour or day
2) Choose from a variety of vehicles—sedans, hybrids, vans, and more
3) Sort cars by available time, make, and model
4) View your upcoming reservations
5) Get directions to your Zipcar
6) Easily locate your reserved Zipcar by honking its horn
7) Unlock and lock your Zipcar
8) Tap to speak to the friendly local Zipcar team
9) Change, extend, or cancel reservations on the go
Zipcar is the world’s leading car-sharing network, driven by a mission to enable simple and responsible urban living. With its wide variety of self-service vehicles available by the hour or day, Zipcar brings freedom, flexibility, and convenience to urban areas and university campuses in over 500 cities and towns across Canada, France, Spain, Taiwan, Turkey, the United Kingdom, and the United States. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of vehicle rental services. More information is available at zipcar.com.
NOT A MEMBER YET?
Download the app to see which Zipcars live near you and learn more about the service. Then join to reserve, honk, and unlock Zipcars with your iPhone. To hear what current members are saying and join the conversation, find us on Facebook or Twitter (@Zipcar). To learn more about Zipcar or to sign up, visit zipcar.com.
Join our million members and give us a try! Let us know what you think, tell a friend, and rate us, too.
This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
Ratings and Reviews
Horrible! Horrible service!!
Never in my life have I seen a company so disinterested in there customers. I spent more than 10 Hs on the phone trying to get my zipcard shipped to the correct address, not only did they not ship it to the correct address but also on 8 different occasions told me they had te sent it and only did so once!! I kept calling and they would keep telling me they would ship it again only to find out on my next call that the card was never sent. I paid my subscription in advance and after 4 months of trying again and again I decided to cancel the account, but it turns out I can’t get my money back. Total ripoff!!! Be careful think it twice there is many people that have been overcharged or had trouble using this poorly offered service. Everyone I know that signed up could never get their money back they offer you credit that you rarely get to use because it expires I had in my account over 100, 10 or so for every call I did. I would not recommended this at all. I couldn’t even get my zipcard to start using the service, I don't even want to imagine the sort of trouble I would have if I began using it. Save yourself many hours and headaches. Good idea poorly executed.
Stranded with Courtesy
Interesting experience today - the car I was using wouldn’t start in an under ground garage at local mall because there wasn’t a satellite connection.
Received suggestions like get someone to help you push it closer to entrance/exit to make connectivity (I’m a small woman - in NY, in Brooklyn, really,?) also, if you pay for help get a receipt...huh? Gee sir thank u for going out of your way, can I give you a few dollars and oh btw I’ll need a receipt even though it’s not my car and I’ve been waiting for over an hour for a call on a tow truck - smh/really deep sigh.
The best offer - we’ll credit you and extend your time. Hmmm, credit (not refund) for a car I’m not able to use, extend my time while i stay with unusable vehicle waiting for a tow truck that never came?
This was suppose to be a quick dash to the supermarket and Home Depot..2 hours maybe 2.5, not shopping, picking up specific items - in and out, waiting on line would be most of time.
And yet everyone at Zip was friendly courteous and unconcerned about me being stranded/inconvenienced if ya know what I mean. Anyway, I finally got vehicle started - and out of the garage with a $5.00 parking charge (usually cost $2-3) not that big a deal/difference just annoying. Guess it’s time to consider getting a vehicle kinda miss having my own.
Zipcar used to be amazing but the service has really declined. In the last several months, I’ve had multiple issues. I got locked out of my zipcar during the middle of my reservation and they were unable to open or start the car remotely as the car went offline. The next time, the car I reserved was not at its location, the second one I went to was there but not functional, so I was well into my reservation by the time I got to the third car that day. On that one the scanner was hanging off the window so I could not scan in. The cars have also been noticeably dirtier than they used to be. Clearly, there was no extra cleaning due to covid- it seemed even basic cleaning wasn’t happening. I started bringing Lysol wipes with me to clean the car myself.
Trying to reach a person in customer service is also a problem. It often takes 10-15 minutes on hold before you get to speak to someone. Overall, using zipcar used to be a great experience. Now, you never know what kind of experience it will be. I can’t trust that the car I have reserved will be ready & functionally. So if I have an time sensitive errand, I now go to find the car early to at least make sure it’s there. It’s really disappointing.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Zipcar, Inc.
- 37.9 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- 12+ Infrequent/Mild Mature/Suggestive Themes Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © Zipcar, Inc. 2009-2018
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