With the free Zipcar app, you can find cars and vans in your neighborhood and across the globe–and (if you're a member) reserve and unlock them, too. Gas, mileage, dedicated parking, and secondary insurance are included in every reservation.
Download the app now. The open road awaits!
9 GREAT THINGS MEMBERS CAN DO WITH THE APP:
1) Reserve a Zipcar by the hour or day
2) Choose from a variety of vehicles—sedans, hybrids, vans, and more
3) Sort cars by available time, make, and model
4) View your upcoming reservations
5) Get directions to your Zipcar
6) Easily locate your reserved Zipcar by honking its horn
7) Unlock and lock your Zipcar
8) Tap to speak to the friendly local Zipcar team
9) Change, extend, or cancel reservations on the go
Zipcar is the world’s leading car-sharing network, driven by a mission to enable simple and responsible urban living. With its wide variety of self-service vehicles available by the hour or day, Zipcar brings freedom, flexibility, and convenience to urban areas and university campuses in over 500 cities and towns across Canada, France, Spain, Taiwan, Turkey, the United Kingdom, and the United States. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of vehicle rental services. More information is available at zipcar.com.
NOT A MEMBER YET?
Download the app to see which Zipcars live near you and learn more about the service. Then join to reserve, honk, and unlock Zipcars with your iPhone. To hear what current members are saying and join the conversation, find us on Facebook or Twitter (@Zipcar). To learn more about Zipcar or to sign up, visit zipcar.com.
Join our million members and give us a try! Let us know what you think, tell a friend, and rate us, too.
When starting your trip, the app's Drive screen will now tell you if you can't extend your trip, due to another member booking the car right after you. Don't forget to return on time to the car's home location or you'll be charged for the extra time you used the car, plus a $50+ late fee.
Ratings and Reviews
Stranded with Courtesy
Interesting experience today - the car I was using wouldn’t start in an under ground garage at local mall because there wasn’t a satellite connection.
Received suggestions like get someone to help you push it closer to entrance/exit to make connectivity (I’m a small woman - in NY, in Brooklyn, really,?) also, if you pay for help get a receipt...huh? Gee sir thank u for going out of your way, can I give you a few dollars and oh btw I’ll need a receipt even though it’s not my car and I’ve been waiting for over an hour for a call on a tow truck - smh/really deep sigh.
The best offer - we’ll credit you and extend your time. Hmmm, credit (not refund) for a car I’m not able to use, extend my time while i stay with unusable vehicle waiting for a tow truck that never came?
This was suppose to be a quick dash to the supermarket and Home Depot..2 hours maybe 2.5, not shopping, picking up specific items - in and out, waiting on line would be most of time.
And yet everyone at Zip was friendly courteous and unconcerned about me being stranded/inconvenienced if ya know what I mean. Anyway, I finally got vehicle started - and out of the garage with a $5.00 parking charge (usually cost $2-3) not that big a deal/difference just annoying. Guess it’s time to consider getting a vehicle kinda miss having my own.
Zipcar used to be amazing but the service has really declined. In the last several months, I’ve had multiple issues. I got locked out of my zipcar during the middle of my reservation and they were unable to open or start the car remotely as the car went offline. The next time, the car I reserved was not at its location, the second one I went to was there but not functional, so I was well into my reservation by the time I got to the third car that day. On that one the scanner was hanging off the window so I could not scan in. The cars have also been noticeably dirtier than they used to be. Clearly, there was no extra cleaning due to covid- it seemed even basic cleaning wasn’t happening. I started bringing Lysol wipes with me to clean the car myself.
Trying to reach a person in customer service is also a problem. It often takes 10-15 minutes on hold before you get to speak to someone. Overall, using zipcar used to be a great experience. Now, you never know what kind of experience it will be. I can’t trust that the car I have reserved will be ready & functionally. So if I have an time sensitive errand, I now go to find the car early to at least make sure it’s there. It’s really disappointing.
It got worse and worse
I have been using it for the last 3-4 years. It started really good with nice cars, affordable prices and got worse after that. Cars quality got worse in general for the last 5-6 rentals it almost always smelled like someone is smoking next to you and not just cigarette!
One of the worse things keeps consistently happening last years is missing cars! I booked my car and went to the location!(it’s winter time in NYC) and there is no car, called the number and they said oh this car is in the airport right now and we will cancel the reservation. Naturally I asked for an other car and also stated I am willing to travel far bc I have a young child and we planned for this trip! and she literally said there is no car available in the ny city area for me. I checked the app it still showed 4 different available car for me but the operator on the phone checked each of them from her system and none of them were “really available “.
At the end of the conversation they canceled my ride(at least that’s what I thought)and I ended up using uber back and forth to New Jersey from Brooklyn! When I came back home I received an email “summarizing my trip attached with the vill” for the car I never drove and saw!!!!
By the way don’t even try to talk the supervisors they are not available.
This was not the first time this happened but it is the last time never ever gonna use them again!!!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Zipcar, Inc.
- 46.5 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References Infrequent/Mild Mature/Suggestive Themes
- © Zipcar, Inc. 2009-2018
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With Family Sharing set up, up to six family members can use this app.