iPhone Screenshots


The new Bonitas Member App is a convenient way to access your medical aid info.

The new enhanced Bonitas Member App offers you, a convenient way to access and manage your medical aid – quickly and easily. This includes checking your benefits, finding a provider or having a virtual consultation.

It also gives you access to our new digital wellness solution: AMP, which aims to change the health and wellness behaviour of our members and offers you access to great deals and discounts – at no extra cost.

Managing your medical aid is easy

The app offers a simple, intuitive and more personal way to get information about your plan, benefits and your health. You can use it to:

• Consult with a doctor through virtual care
• See the balance of your savings and other benefits, like your preventative care and acute medicine
• Submit your prescription to Pharmacy Direct for chronic medicine delivery
• Use the chat function to talk us and get support from our team
• Find doctors, hospitals and pharmacies on our network easily
• Access and download documents such as tax certificates, monthly statements and plan brochures
• Access your digital membership card, everywhere you go
• Save and access information for emergency contacts
• Update important information for you and everyone on your plan
• Create a medicine list with the medicine scanner and get reminders of when to take your medicine

Talk to us

If you need help with your medical aid, you can chat to one of our skilled agents through the app in real-time. With the chat function you can:

• Get answers to your questions right away
• Get information about bills, benefits, and authorisations
• Follow up on recent claims
• Get help from 8am to 8pm, Monday to Friday and 9am to 1pm on Saturdays

AMP up your wellness!

AMP is a brand-new section in the app which aims to change the health and wellness behaviour of our members and beneficiaries, guiding you to a healthier you. It’s absolutely free and available to all members and beneficiaries who are 16 years and older. You can use it to:

• Create your own avatar
• Get a health score for yourself and each of your dependants
• Receive nudges to educate and guide you to a healthier lifestyle
• Earn badges (and bragging rights!) for completing health questionnaires or a health risk assessment
• Get access to bespoke eating plans from EatForLife
• Access virtual gym sessions

Access the AVO store which offers:

• Lifestyle rewards
• Discounted deals from more than 7000 different merchants
• 1% cashback on all purchases
• Free delivery on orders over R400

What’s New

Version 1.2.144

The AMP feature is a digital wellness solution to incentivise our members and beneficiaries to lead a healthier lifestyle. You can get a health score by completing a health risk assessment, whereafter you can improve on that score by completing certain health events, being active and earning badges.

Hot tip - You can improve your health score by:

o Completing certain health events
o Earning badges

Ratings and Reviews

1.3 out of 5
3 Ratings

3 Ratings

Tev09 ,

Refuses to log in

The app doesn’t log in no matter how many times I try. Log in details are correct.

Bongs Mkhonza ,

Medical Failure to load...

Firstly, Medical card which is the most important part of the app keeps loading and it fails to load and open. Secondly, When you upload your medications, they are not sent to Bonitas, they remain just your record. It would be great if medical history is sent to Bonitas so that you can update the payments and trace benefits and savings directly on the App. It needs serious improvements.

Gazza_ZA ,

Better then the last but needs more work

It’s a great step forward from the last app but the one thing that’s actually useful, the search for GP/Hospital, only looks in your current or selected neighborhood??? If I’m on holiday somewhere unfamiliar and need a doctor or hospital that is part of Bonitas this tool will not help me at all. If I knew the suburb I wouldn’t need the app. Surely you should search all suburbs within a 20km odd area around my current position??? Looking forward to the next App... this one is still a bit of a dud.

App Privacy

The developer, Bonitas, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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