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eThekwini Municipality App 17+
eThekwini Municipality
Designed for iPad
-
- Free
Screenshots
Description
The eThekwini Mobile App is an app that puts eThekwini residents first. The app allows for residents to be able to have easy and fast accessibility of delivery of services.
The services offered by the app are:
-access to municipal bills
-download and pay for municipal bills
-upload meter readings
-log faults
-access to loadshedding schedule
-access to Sizakala Customer Services Centers
-access to updates from the City.
What’s New
Version 2.5
-reset password for guest user
Ratings and Reviews
Cannot submit meter reading on the app
I tried to submit meter reading on the app. It asked me to upload the photo which I did. But then I cannot scroll down to hit the submit button. There is not scroll function. And the submit button is hidden below the iPhone screen so I had no way of hitting the button.
Guess what, to make matters worse. I cannot even submit the meter reading online on the website either. And my meter has not been read officially for the last 12 months.
Workaround for meter capture bug
The concept of the app is good but there still seems to be many bugs suggesting substandard app coding and testing prior to launch. In particular, many users on Apple devices have reported being unable to submit readings because after entering a meter reading and trying to upload the photo, the submit button is hidden.
The following workaround works on my iPhone if you follow the sequence :
1. Enter in the meter reading in the text box
2. Press submit button WITHOUT uploading a photo.
3. An error message pops up, select ok.
4. Only now upload the photo (your meter reading that you typed in should still be visible.)
5. Submit button should be visible now after uploading the image.
This seems to work both for electricity and water capture.
I hope this workaround helps others.
eThekwini App is not working:
Can’t submit meter reading.
It just show a blank page and and a spinning circle.
Have reported this in 2020 and it still does not work
I have uninstalled and reinstalled the app, but the same problems occur. eService keep on crashing after Log-In Meter Reading does not open View Bills keep on crashing Complaints do not work. Keep on logging off. Complaints around me most of the time does not open. Live Traffic does not work. Sorry! Something went wrong. This page didn't load Google Maps correctly. See the JavaScript console for technical details.
App Privacy
The developer, eThekwini Municipality, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- EThekwini Municipality
- Size
- 45.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Gambling
- Copyright
- © eThekwini Municipality
- Price
- Free