About this app
Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Terms of Service: https://www.whatsapp.com/legal/terms-of-service
Learn more about messaging privately: https://www.whatsapp.com/privacy
Learn more about WhatsApp safety: https://www.whatsapp.com/security
Feature Request: Option to Reset End-to-End Encrypted Backup Password
NeptuneWare
Dear WhatsApp Development Team,I hope this message finds you well. I am reaching out to request a feature that I believe could be highly beneficial for WhatsApp users who rely on end-to-end encrypted backups for security.Recently, I encountered a situation where I lost access to my device and, unfortunately, can no longer remember my backup encryption password or 64-digit key. As a result, I am unable to restore a large backup file containing essential conversations and media that I cannot afford to lose. I am sure that many other users may face similar situations, especially given the long-term nature of WhatsApp backups.I kindly urge you to consider implementing a secure option to reset the end-to-end encrypted backup password in case of emergencies like this. Perhaps a two-factor authentication process, identity verification, or another method could enable users to regain access to their encrypted backups while maintaining the high-security standards WhatsApp is known for.Thank you for considering this feature request, and I appreciate the dedication your team shows toward user security and privacy. I am hopeful for a solution that would allow users like myself to recover their backup data in situations where both the device and encryption password are inaccessible.
Conversation
ASTRONERVE
So this Application is actually not half that bad it’s almost like the real deal just with a few changes here and there as well as the added business text features like adding in your trading hours, which on that point needs to actually be fixed as it is buggy tried to add my own custom ours but the moment I go out to save it makes its own default times...Besides that what I’m really getting at here though is that if you’ve been previously on the normal WhatsApp and you’re looking to switch to WhatsApp business with the same number, please do be advised you will start over, all the groups you were in you would have to find a way back in profile statuses will be WhatsApp business default which can be changed afterwards,Reason why I’m posting this was because I wasn’t aware of this the first time I tried WhatsApp business, which I ended up losing hundreds of groups I was in previously so just a heads up.
Unblock my WhatsApp Business
Lungani's Iphone iPlug
Dear WhatsApp Business Support Team, I hope this message finds you well. I am writing to formally request a review and reinstatement of my WhatsApp Business account, which was recently suspended. I rely heavily on this platform to communicate with my clients, manage orders, and provide ongoing support. The suspension has already had a significant financial and operational impact on my business. I was informed that my account was suspended due to alleged violations of WhatsApp’s policies. I would like to respectfully state that I am not aware of any actions on my part that would go against the platform’s guidelines. I always strive to operate my business ethically and professionally.
Requesting features that will help advance my online tutoring business
Rainbird Academy
I love whatsapp a lot and I use daily. I want to use it for my online tutoring business but it lacks features I need. I would like it to have features to prevent group participants (my students) from downloading any media (any content shared in the group) , meaning they can only view that media if they are in that group in whatsapp. And I want another feature to prevent students from forwarding or sharing any content or media shared in the groups. And another feature to prevent students screenshooting or screen recording while they are in the group or while viewing any media shared in the group. I love the app and I wanna use it for my tutoring business but I seriously need the above mentioned features to prevent the unlawful sharing of my content. I give the app 3 stars, with those features, I would give it 5 stars.Thank you
We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!
Version 26.21.74
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
WhatsApp Inc.
Size
350.1 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.