MySmart.City 4+
Connect to your city with ease
Acumen Software
Designed for iPad
-
- Free
Screenshots
Description
The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City!
Report maintenance concerns with your local municipality, find out what is happening around you, engage your community, and get rewarded. From reporting potholes, getting instant load-shedding updates to finding out what events are happening near you, and much more!
- NEW FEATURE
Search, review, and book service providers near you at the tap of a button. Now you can find skilled, trustworthy, and reliable service providers in your area with the My Smart City App. From friendly and professional domestic cleaners to premium gardeners that are ready to assist YOU. Book a provider, track their movements, and have full control. Premium service at your fingertips.
Download the My Smart City App today for these and many more amazing features!
What’s New
Version 3.1.5
Enhanced journey for adding new favourite locations and streamlined rating system for service providers!
Ratings and Reviews
Statuses not updated
Although the app works well and the reported issues were attended to promptly by the City of Cape Town, the report status on the app never got updated and all issues that have been addressed still showed a status of in progress. Prompt response from developer resolved the issue, including a follow up phone call.
Developer Response ,
Hi there! We're happy to hear the platform was able to attend to the issues you needed by the city. Please can you forward us the reference number of the issues you logged to our dispatch team to support@mysmart.city so they can follow up and update the status on our system.
Extremely useful but unstable
This is one of the most useful apps in existence. If you're lucky enough to live in Cape Town, the municipality usually fixes potholes within 2 weeks. Unfortunately the app has some issues. One in three times I open it, it freezes. The icon for reporting potholes etc. doesn't exist - you have to click on the text. And lastly, sometimes the map is very inaccurate. The worst being this morning when it logged the coordinates as many blocks away from the actual fault. Another irritation is that after writing long notes to correct the coordinates, I discovered that the notes never got saved. Let's hope the developers improve the app.
User Friendly & Forward thinking
The app has an easy layout to follow and feels easy to report issues in my area. I like how I can see the issues reported in my area as well as you can upload photos. I look forward to seeing my area looked after through the services this app connects me to!
App Privacy
The developer, Acumen Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- ACUMEN SOFTWARE PTY LTD
- Size
- 139.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Acumen Software
- Price
- Free