MySmart.City 4+

Connect to your city with ease

Acumen Software

Designed for iPad

    • 4.3 • 1.1K Ratings
    • Free



The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City!

Report maintenance concerns with your local municipality, find out what is happening around you, engage your community, and get rewarded. From reporting potholes, getting instant load-shedding updates to finding out what events are happening near you, and much more!   


Search, review, and book service providers near you at the tap of a button. Now you can find skilled, trustworthy, and reliable service providers in your area with the My Smart City App. From friendly and professional domestic cleaners to premium gardeners that are ready to assist YOU. Book a provider, track their movements, and have full control. Premium service at your fingertips.

Download the My Smart City App today for these and many more amazing features!

What’s New

Version 3.1.11

- Track South African election history and upcoming election results live on our updated user-friendly interface with our new elections widget!
- We've revamped onboarding and login processes for a fresh look, simplified navigation and overall more intuitive experience.
- Sub-representatives and PR councillors can now log issues on behalf of citizens, improving issue resolution.

Ratings and Reviews

4.3 out of 5
1.1K Ratings

1.1K Ratings

$&)(56 ,

Statuses not updated

Although the app works well and the reported issues were attended to promptly by the City of Cape Town, the report status on the app never got updated and all issues that have been addressed still showed a status of in progress. Prompt response from developer resolved the issue, including a follow up phone call.

Developer Response ,

Hi there! We're happy to hear the platform was able to attend to the issues you needed by the city. Please can you forward us the reference number of the issues you logged to our dispatch team to so they can follow up and update the status on our system.

Knersus Pterodactyl ,

Extremely useful but unstable

This is one of the most useful apps in existence. If you're lucky enough to live in Cape Town, the municipality usually fixes potholes within 2 weeks. Unfortunately the app has some issues. One in three times I open it, it freezes. The icon for reporting potholes etc. doesn't exist - you have to click on the text. And lastly, sometimes the map is very inaccurate. The worst being this morning when it logged the coordinates as many blocks away from the actual fault. Another irritation is that after writing long notes to correct the coordinates, I discovered that the notes never got saved. Let's hope the developers improve the app.

Alierrington ,

User Friendly & Forward thinking

The app has an easy layout to follow and feels easy to report issues in my area. I like how I can see the issues reported in my area as well as you can upload photos. I look forward to seeing my area looked after through the services this app connects me to!

App Privacy

The developer, Acumen Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

Buzzer - Community Safety
CBI Home
Sunsynk Connect
Fidelity ADT SecureHome
MyBroadband Speed Test