SnapnSave: SAs #1 CashBack App 12+

I’ve had this app for a while now and i can’t say I’ve experienced any issues or problems on the app. I’ve submitted my slips and they went through perfectly, however now recently literally after I sent an email to them my app started acting up, telling me there’s no internet available or I need to upgrade also my other issue is with the cash withdrawal, lol, I’ve been sending emails and direct messages to which I never got assistance. I requested a cash back in April and I was told it would be reflected on my account the next day, then I realised it didn’t reflect the next day, I then decided to wait and see, after a week I sent them an email questioning my cash back withdrawal they then told me it would take a further 10 working days for the status on the app to change from “under audit”, to this day the status on the app keeps saying “under audit” (August). I’ve sent countless emails and now I’m tired, I just wanna cash out bathong ba Modimo 😕

Hi A Ditsi, I see you’ve been a SnapnSave member for 8 months and have earned around R50 since joining. SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa. As you may be aware, we've been working on updates to accommodate our boom in shopper growth and certain users may have been impacted. I have flagged your cash out with our team and we will be processing your cash out in our next payment batch. If you have any further questions, please contact us on toxi@snapnsave.co.za

I really like the concept of the app and have tried to specifically buy items on offer. However, the process of selecting items is laborious. Only a certain amount load at a time when you scroll down. It would be easier if you could search for specific items by typing them in. When you select the till slip to put under booked you sometimes get 5 “vouchers” but you can’t upload different till slips one after the other you have to wait until the slip has been reviewed. It has by then also disappeared from your booked list because you only have 48hrs to use it. Overall, if used correctly, you can definitely save some money. Every bit helps.

Hey Snapper, have you tried snapping using the web or mobisite www.snapnsave.co.za? We've got some awesome new features for you to check out!

My experience has been ok but recently when I tried to open the app it said ‘upgrade’ then I clicked on the button and it said I’m not connected to the internet when I was 🤦🏽. Right now I’m on the App Store but the app just says ‘open’ and not ‘upgrade’ so I click on the ‘open’ button and it says the same story about the internet connection. I had to then revert to using the website.
Also, I don’t like that some offers are rejected coz maybe the store describes the product a certain way on the slip. Sometimes they don’t mention the brand name just product only or use some abbreviation thats not clear. Like how’s that my fault ? 🤷🏽‍♀️ Makes me feel like some shops do this deliberately so we don’t get the savings

Hi Snapper, if you're experiencing issues with the app, please login using the web or mobi site www.snapnsave.co.za, and if there's anything else I can assist you with please contact us here: hello@snapnsave.co.za and we'll be happy to assist you!