Gett - The taxi app 4+

Book black cabs & taxis

GT Get Taxi Ltd.

    • Free

iPhone Screenshots

Description

Ride in comfort in black cabs across the UK with Gett - the UK’s highest rated taxi and rider app. Available to pre-book ahead of time or use on-demand, with an average waiting time of under 4 minutes in central London!

Download the UK’s favourite black cab app and book a ride today!

BOOK AN ICONIC BLACK CAB
Get a spacious 5 or 6 seater, wheelchair accessible, family-friendly black cab door-to-door across London and major cities in the UK.

100% CARBON NEUTRAL RIDES
Every ride with Gett in the UK is 100% Carbon Neutral - we offset every gram of CO2 emitted for the ones we're unable to reduce. You can also choose from Gett Electric to get an electric black taxi and Gett Green to make a £1.99 donation towards planting trees in urban areas with our charity partner.

PRICE ESTIMATES
Clearly see the price estimate for your taxi trip before you book it, with no hidden fees, and pay cashless directly through the app.

PRE-BOOK & ON-DEMAND
Book a ride ahead of time, or hail a cab virtually with on-demand booking in major cities across the UK.

PERFECT FOR AIRPORT TRANSFERS
Book a taxi to and from all the major airports in the UK, including London Heathrow, Gatwick, Manchester, Birmingham, and Glasgow.

PASSENGER SAFETY
At Gett, your safety is our priority. All vehicles and drivers are fully licenced, and you will be able to see all of their details before they arrive, as well as track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride sharing to support you on your journey.

BUSINESS ACCOUNT
Business travellers can benefit from extra vehicle classes, in more cities around the world! Book private hire vehicles using our partnerships with companies like Lyft and Bolt in the US, as well as executive cars. Ask us about opening a business account at gett.com/start.

GET THERE FASTER
Booking a black cab means you can beat the traffic by using the bus lanes - making taxi trips 3* minutes faster on average.

REFER A FRIEND FOR FREE RIDES
Invite your friends to Gett to earn up to £500 of free taxi rides!

RATE & TIP YOUR DRIVER
Give your cab driver a rating up to 5 stars and let other travellers know how they did. You can even leave drivers a tip directly in the app to let them know you enjoyed the ride!

SHARE YOUR RIDE
Let your friends and family know where you are on your taxi trip from directly in the app.

CUSTOMER SUPPORT
Have a question? You can reach our team in London 24/7 using the live chat from the in-app menu.

Highest rated rider app source: data.ai, avg monthly Apple review scores 2018, 2019

Iso Accredited 27001

*Loudhouse, April 2017

What’s New

Version 10.19.1

Bug fixes and performance improvement

Ratings and Reviews

4.6 out of 5
9.3K Ratings

9.3K Ratings

stroppysam ,

Great taxi app

I love Gett. I have used it to book rides for vulnerable family members for a few years now. The London GETT drivers are all “black cab” drivers, registered and checked, with The Knowledge. You can add a note when you book, to warn the driver of special circumstances. For us there are always special circumstances! We’re in an urban area, so there’s no shortage of drivers. When the driver accepted the job, this time, the app gave me the power to ring the driver and explain the situation. The driver was very kind and willing to wait while my family member made their way to the meeting-point. Then the app showed me the journey in real-time, so I could track exactly where my family member had got to. I didn’t have to trust my family member with cash. The trip is paid for via my card which is on their system. You can also book journeys in advance, and that’s really helpful.

Developer Response ,

Dear stroppysam

Thank you for your review, we are glad to have you on board, thank you for your detailed review and kind comments, we are so happy to hear of your experience, this will be passed onto our drivers. your custom is much appreciated

Kind regards

Shaz

Barsanszki Sue ,

Ridiculous reason to cancel a drive

I ordered a cab to move flowers to my new flat. I already moved my stuff with a moving van and I only wanted to carry flowers by myself to move them safely. The driver checked my luggage (four wee bags of flowers and one little carrier bag) and asked if I’m moving out. I said yes because it is the fact. He said that he cannot take this drive then. I was NOT moving furniture / big carrier bags / huge plants. I carried way much larger bags from the Edinburgh airport every time I got back from trips but never got refused by cab drivers. Is this a joke? I just need a drive to move my flowers?! If I bought four bags of flowers at a flower shop and ordered a cab to go home carrying them, can he still refuse the drive? What is the difference between a passenger with flower bags and a passenger moving flowers? Because I’m ‘moving out’, regardless of the weight/size of items, I can be refused?? He cancelled the drive and the app charged me £5 for the cancellation fee. I complained that I can’t pay the fee for this reason. The CS staff said it is justifiable to charge me, because they are not a moving company. Seriously? I know you are not a moving company!!! I used the moving van to move my stuff. I didn’t need your driver’s help to carry flowers. Wasted my time and money for the ridiculous services. Took uber (the car was smaller than the cab..) without any issue.

Developer Response ,

Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7.

Mrsvickyomara ,

Good and bad

I have been using the app for over 8 months, I have regularly recommended the app as I find it efficient and effective.

However I have gotten very annoyed as of late as when they last updated the maps my address is no longer available. Whenever I go to add my address it changes it to a number that doesn’t exist, in order to get taxis to my place I have to use a neighbour five doors away as no other number exist on that postcode. It’s super annoying and even when adding a note new drivers still get confused.

Even my work address has changed post codes. It doesn’t make sense why everything changed.

Finally there are still issues with the occasion bad drivers. In your quick intro it shows that you only use the best drivers. However after having a major issue with a driver, (took another fare in my name and charged me) he didn’t seemed to beg reprimanded as he came up a week later when I requested a new fare. How can you have no means to block a driver from your account. If you only use the best how come peoples who have security breach and are known to other drivers as being a bad driver keep working for you.

All in all I keep using your app, but I feel like there is a lot that could be learned and corrected!

Developer Response ,

Thanks for your feedback! If you can contact us via email: customercare.uk@gett.com we would like to investigate your experience further to provide a more personalised response. We appreciate every comment and work across operations and product to continually improve your experience.

App Privacy

The developer, GT Get Taxi Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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