Aim. Snap. Insure.
You name it, we insure it - Phones, cameras, laptops, bicycles, golf clubs, jewellery, headphones, instruments, music equipment, gaming consoles, surf boards, skateboards, drones, sneakers, microwaves, glasses, and more.
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Fast Pineapple Facts
* First Insurtech accepted into Google’s accelerator, globally
* Insurance from as little as R1.00 p/m
* Comprehensive cover through our app in 60 secs or less
* Comprehensive cover includes theft, screen damage, pickpocketing, water damage, etc.
* Pineapple Rewards - the first insurance brand to reward users for “being social” in-app
It is so easy peasy, Pineapple squeezy!
Fair: At Pineapple, we take a flat, fixed fee - All rejected claims go straight back into the Pineapple community, not our pockets. This means that we have no reason to deny a claim unless it’s fraudulent or will harm the Pineapple community.
Transparent: The remaining amount (70% of your premiums) goes towards your profit share. The transparent network allows our Pineapplers to see all the members in their circle and what percentage of their premium contributed towards certain claims - ensuring that you know what is happening at all times.
Cash Back: After 12 months, if there is money left over, we will give it back to you! Redeemable through cash or the equivalent in vouchers of your choice. In order for your pay-out to be accurate, our system requires two months for the data to settle, ensuring you get back the right amount.
Rewards: Good social behavior should not go without recognition or reward. The more you connect with trusted peers on the app, the larger your network will grow. The larger your Pineapple network, the greater your Pineapple profit share. With Pineapple Rewards, we will give you the tools to “insurance” better, rewarding you every step of the way – think Takealot, Uber, Uber Eats, Superbalist, Sorbet and more. Why? Because we care!
First-class service: Pineapple is powered by AI, with a touch of humanity. Our exceptional, real-time customer service ensures that you are protected at all times and that all claims are settled in an instant. Our chat interface means no lengthy phone calls. Simply just ask a question and move on with your life.
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Policies are underwritten by Compass Insurance Company Limited, a short-term insurance company and financial services provider. FSP number 12148
- Bug Fixes and Enhancements
- Performance Improvements
- Push Notifications for progress on Challenges/Rewards
Ratings and ReviewsSee All
Is Pineapple the way to insure? 👍🏻👍🏻😍😍
I was a little skeptical at first when wanting to insure my Beats headphone with Pineapple. Working in the financial services industry as a risk manager makes me cognisant of defaulting counterparts and I was worried that Pineapple would not be able to handle a claim (reinsurance is some of their amazing ideas)
My mind is at ease. I accidentally damaged my Beats Solo 3 wireless limited edition headphones worth R4000 and has to submit a claim. This was over the December holiday period and Pineapple kept asking me for the claim info and were insanely helpful in getting the claim approved and sorted. I got paid out and I am now I have the sound of my great headphones playing again
Pineapple has revolutionized insurance and I will definitely recommend them and will be insuring more products in the future if their service and ease of use continues like this
💫 Is just works.
Getting a comparative quote on my all-risk items was quick and easy, saved 15% on my current insurance policy and the convenience of having everything in an app is priceless.
One request would be to allow item photos to be imported from the camera roll instead of always having to take a photo.
I had a claim for a damaged item and the customer service was incredible. My claim was sorted within a week of me submitting the required documents. I would recommend Pineapple to anyone looking for an easy, hassle free insurance experience! Truly an incredible app & company 💫🌟
Up to six family members will be able to use this app with Family Sharing enabled.