Cigna Envoy‪®‬ 4+

Cigna Corporation

    • Free

iPhone Screenshots

Description

The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers.

For myCigna users, please download the myCigna app.

The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.

Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox

What’s New

Version 10.0

The latest version contains bug fixes

Ratings and Reviews

2.5 out of 5
75 Ratings

75 Ratings

Judas103 ,

Confusing App

App is misleading the users especially the Claims part , too many statuses and sorting options to the point that you can lose traceability of your claims especially that some statuses like “Action Required” doesn’t really say from which side and specifically is required.

Regards
Rony G

Gohary936 ,

Way below expectations

The “new app” is so much worse than the “old” app. It has the following problems:
1. It’s not an app but rather feels like it just opens a lite version of the website
2. It doesn’t save login credentials and asks for the Cigna ID every time which is a problem given Cigna stopped sending physical copies of the ID card
3. It’s not optimized for working on my phone screen and can clearly see the loading sign not happening in the center of the screen
4. It’s super slow and laggy
5. Way too many steps to submit a claim

Overall, I’m surprised how can a multibillion dollar company like Cigna have such a bad app. It’s so bad that I think any app designer can make a better one for like 5K USD 😂

reviewer cigna ,

Very bad design

This all basically has a web browser set inside which is a horrible design. It doesn’t work at all for me. I had to register myself through a website because captcha was not supported. Then sometime the page zoom so much that it cannot zoom out. Scroll doesn’t work at all. Overall very bad design.

App Privacy

The developer, Cigna Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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