Citibank UAE 4+
Citibank UAE
-
- Free
iPhone Screenshots
Description
Manage your account
• Log in securely and quickly with biometrics*
• Secure transactions through multi-factor authentication and device binding
• Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers and upgrades
• Temporarily block and unblock in case you Citi card is misplaced
• View your accounts neatly grouped by category and easily track what you save, spend and invest
• See your investments at a glance and have investment options at your fingertips
• Stay updated with latest offers and service updates with App notifications
Make payments and transfers
• You can now conveniently copy your IBAN directly from the mobile app and share for seamless transactions and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly
• Easily access all your credit card offers and discover how you can take advantage of Citi privileges
• Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay for rent, education, maintenance fees, travel packages and events with your Citi credit card. Fees are applicable
• Use your Citi Points or Miles to offset purchases made on your Citi Credit Card
• Transfer money between your foreign currency accounts, place FX orders and price alerts
• Enhanced look and feel for manage payee and Utility bill payment feature
• You can now seamlessly setup and manage your investments via the Citi Mobile® App
Need help?
• Our smart FAQs section intuitively predicts what you’re looking for as you type
If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at uaeservice@citi.com
Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit www.citibank.ae
The use of this Citi mobile app is for the customers of Citibank, N.A., UAE only. Content provided via this Citibank UAE app is not specifically created for any territory other than where Citibank, N.A., UAE operates/is licensed to operate.
* Please note that biometric authentication methods like fingerprint or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.
What’s New
Version 12.1
We have been hard at work to bring improvements to our app. This update includes:
• Bug fixes
Ratings and Reviews
No option to talk to the operator
There's no option to talk to the operator. I keep calling many times and trying to find options in mobile app to reach the customer service but there's no any way to do so. It's so stressful and bad customer service. How we will be able to enjoy using your services if you will not assist your customer properly?
Developer Response ,
Thank you for rating Citibank UAE® mobile app. We do apologize for the inconvenience caused. In order to address your feedback at the earliest, please send your contact number to uaeservice@citi.com for us to assist you or you may also contact CitiPhone.
Absolutely horrible experience of using this app in Dubai
The app charged me twice for my credit card and left me with hardly anything in my current account … and I was being told by the Citibank representative that sorry we can’t do anything about it as it will take 4 days to return your money … even though they acknowledged it is the the bank and the apps fault that it happened… then again after 4 days when you call them back they say the same thing that it will take 4 working days … the bank in general doesn’t care for you if you aren’t a millionaire… for little people like us they don’t care … it’s interesting that if you need a credit card loan they will transfer it in minutes 🤣🤣 but if you ask to transfer the money they charged you extra from their own mistake … that will take “4 working days “… what an awesome bank!
Developer Response ,
Thank you for rating Citibank UAE® mobile app. We do apologize for the inconvenience caused. In order to address your feedback at the earliest, please send your contact number to uaeservice@citi.com for us to assist you or you may also contact CitiPhone.
Lacks transparency
I would say being a bank , being transparent should be upmost in terms of design principle. My main problem is the app for some reason don’t show what I am owed for the “current” billing cycle. It only shows the minimum payment due, it used to be shown before but they decided to be less transparent and remove it, so people might “miss” payments. I believe this can be classified as dark UX pattern. To get this information I actually need to find the pdf statement and even in the pdf statement it’s highlighted as secondary information. I must point out I have 4 other bank apps and this one is the only one with this UX problem. Other than that the app is great.
Developer Response ,
Thank you for rating Citibank UAE® mobile app. We do apologize for the inconvenience caused. In order to address your feedback at the earliest, please send your contact number to uaeservice@citi.com for us to assist you or you may also contact CitiPhone.
App Privacy
The developer, Citibank UAE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Citibank N A P L C
- Size
- 331.2 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2011, Citigroup Inc
- Price
- Free