CBD - Instant digital banking 4+

So far we have only heard of ‘Contactless Transactions’. If there is any Bank which has been able to achieve ‘Contactless Onboarding’ for their card customers in a true sense of the word, it is CBD. Unimaginably frictionless and intuitive app that lets you apply for the CBD Credit Card from the comforts of your home in few minutes without having to sign reams of papers. Quite a futuristic solution with capability of delivering virtual card within the app which also allows to add the card into Samsung and Google Pay, solving for both the e-commerce and in-store payment requirement together for the customer.

I’m literally writing now from the petrol station and I can’t pay because my card has been blocked for no reason, on 23rd of August I received a message that I updated my kyc however today My car was blocked again at 05:04 pm, I called a lady called Muniba to assist me to unblock the card at least temporarily, begging her that I’m stuck in the petrol station and I can’t pay, she said I can’t do anything for you now, only tomorrow after 9 am, I said to her that I can’t wait till 9 am in the petrol station and asked to speak with someone senior or a manager to help me in this situation, but she said that she doesn’t have the option of transferring the calls. I don’t know what to say it’s just ridiculous, worst customer services.

I’m writing now and waiting for my friend to leave his house at a very late hour to come to pay for my petrol!!!!!!!!

I have been with CBD for a while now and I have never faced any issues with the app. Also, they have never called me for any promotions or whatever time wasting tactics other banks give you. The CBD app is extremely easy to use, yet you have 100% control on your funds. Easy access to apply for whatever you need and they have very fast approvals. Definitely recommend using CBD.