DIB MOBILE 4+

Dubai Islamic Bank

Designed for iPhone

    • Free

iPhone Screenshots

Description

Welcome to the New DIB Mobile App – The power of banking, Simplified

Introducing easy, secure & convenient Mobile Banking App, with over 60 services. Login using your existing online banking credentials or register with the help of debit/credit card number and PIN within seconds and enjoy a new banking experience.

Features:
• Consolidated view of all your accounts, deposits, financing, and cards.
• Transfer Funds within or outside DIB in AED or foreign currency.
• Pay utility bills to saved or new billers instantly
• Pay your credit card bill instantly
• Get instant ‘’SALARY IN ADVANCE’’ credited to account
• Withdraw cash from any DIB ATM without using your debit card.
• Make Western Union money transfers instantly to saved beneficiary
• Get notified about the status for your requests through “ALERTS”
• View your future dated payments & transfers through “CALENDAR”
• Get the latest offers in “OFFERS” and apply for products on the go
• Locate your nearest branch or ATM through ‘’LOCATOR’’
• Check Exchange rates quickly through “CURRENCY CONVERTOR”

Download DIB mobile App & start your new banking experience today.

We will be delighted to hear your comments to further enhance your mobile banking experience.

What’s New

Version 4.5.4

This update let’s eligible customers get the new SHAMS Credit Card that is loaded with unmatched privileges and benefits.
Don’t forget to rate us! Share your feedback on contactus@dib.ae
Thank you for using DIB alt mobile.

Ratings and Reviews

4.0 out of 5
5.9K Ratings

5.9K Ratings

Sherifzn ,

Missing functionalities

- Manage beneficiaries for money transfer function is missed, should be available to delete or hide for some people have passed away.

- The same for pay bills. Why should I keep seeing my old Etisalat or/and DEWA accounts after 2 years of closing these accounts?There is no way to hid or delete!

- Payment cash on card installment always displaying the minimum amount to be paid even if you had defaulted the payment method as full amount (as if the bank is waiting for the customer to fall in this mistake to be penalized)

Developer Response ,

Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details to assist you.

Raaanaaaaa ,

Never use express transfer with this bank

I already faced twice a problem about express transfer with this bank and I don’t know how many more will come. I transferred a money thru express transfer in Dib mobile app and they deducted the amount in my account. I waited for the amount to reflect in the beneficiary bank but unfortunately the amount was not received. I called the bank and explained about the issue and explained also that there’s no SMS confirmation that the amount was paid to the beneficiary bank which is I am receiving usually everytime I’m doing the transfer and I complained that the process was taking so longggg. For now it is already 1 month and the amount was still not received. It’s just funny how DIB is handling this kind of issue which really affect the trust and integrity of the bank. They do not even care even when you complained in the app or what. I am the one who keep on calling or keep on sending emails just to get an update about this matter. It’s really frustrating that until now they are not doing anything to settle this matter. I promise that once this issue will be settled I will change bank and will never use this bank ever again

Developer Response ,

Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details and transaction reference number details to assist you.

Adel33333 ,

Worst Customer Service I have ever faced

My request was very simple!! Statement of Account!! That’s it!! I have visited one of your DIB branches (Al Barsha Mall), I was advised that I can’t get what I need from the bank itself and I need to communicate with the customer service thru phone! It seems weird to me but I did the same, then after waiting for more than 6 hrs I was finally able to speak with a human being not a recorded sound! And unfortunately he couldn’t do my request and he asked me to download the lovely DIB application to get my request done! I still did the same and downloaded the application, but I have a question (What if I don’t have a smart phone or I’m not able to download the application for any reason?! Is this a must),
Anyhow I downloaded the app and I started signing In, and after answering a bunch of questions and wasting my time I received a message that the DIB mobile access has been disabled (with no valid reason) all the steps were right!! Now I’m supposed to call them again and wait for more 6 hours to speak to someone! RIDICULOUS and unprofessional..

Developer Response ,

Dear Customer, We regret to hear this. We would like to learn more to improve your experience regarding issue you faced with the DIB Mobile App. Please write to us at contactus@dib.ae with your contact details to assist you.

App Privacy

The developer, Dubai Islamic Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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