Welcome to the New DIB Mobile App – The power of banking, Simplified
Introducing easy, secure & convenient Mobile Banking App, with over 60 services. Login using your existing online banking credentials or register with the help of debit/credit card number and PIN within seconds and enjoy a new banking experience.
• Consolidated view of all your accounts, deposits, financing, and cards.
• Transfer Funds within or outside DIB in AED or foreign currency.
• Pay utility bills to saved or new billers instantly
• Pay your credit card bill instantly
• Get instant ‘’SALARY IN ADVANCE’’ credited to account
• Withdraw cash from any DIB ATM without using your debit card.
• Make Western Union money transfers instantly to saved beneficiary
• Get notified about the status for your requests through “ALERTS”
• View your future dated payments & transfers through “CALENDAR”
• Get the latest offers in “OFFERS” and apply for products on the go
• Locate your nearest branch or ATM through ‘’LOCATOR’’
• Check Exchange rates quickly through “CURRENCY CONVERTOR”
Download DIB mobile App & start your new banking experience today.
We will be delighted to hear your comments to further enhance your mobile banking experience.
Another update to make it easy for eligible DIB Customers to Top Up their Personal Finance via DIB Mobile App. That is convenience at your fingertips!
Update includes minor fixes based on valuable feedback from users.
Send your feedback or comments, if any, to: email@example.com
Ratings and ReviewsSee All
App is crashing
Ive been trying to log in for 2 days now but the app always crashing everytime they ask me the security question. It will let you logged in then they will ask the security question after answering the app will crash. Cant check my banking details for 2 days now. And the app doesnt support face id. So sad 🥺
Developer Response ,
Dear Customer, We regret to hear this. We would like to learn more to improve your experience regarding issue you faced with the DIB Mobile App. Please write to us at firstname.lastname@example.org with your contact details to assist you.
Worst Customer Service I have ever faced
My request was very simple!! Statement of Account!! That’s it!! I have visited one of your DIB branches (Al Barsha Mall), I was advised that I can’t get what I need from the bank itself and I need to communicate with the customer service thru phone! It seems weird to me but I did the same, then after waiting for more than 6 hrs I was finally able to speak with a human being not a recorded sound! And unfortunately he couldn’t do my request and he asked me to download the lovely DIB application to get my request done! I still did the same and downloaded the application, but I have a question (What if I don’t have a smart phone or I’m not able to download the application for any reason?! Is this a must),
Anyhow I downloaded the app and I started signing In, and after answering a bunch of questions and wasting my time I received a message that the DIB mobile access has been disabled (with no valid reason) all the steps were right!! Now I’m supposed to call them again and wait for more 6 hours to speak to someone! RIDICULOUS and unprofessional..
Service not reliable
Tried opening current account from this app and received confirmation for the same.. told my HR to transfer salary into this account but days after registration i called to ask for the welcome Kit and raised complaint.. received a call next day that the account status is dormant because documents weren’t uploaded properly which is strange as the app took two hours of my time to accept docs in correct format.. the guys said nothing can be done for this account and i have to visit branch to open account. Which I definitely will not do considering this type of first impression of one of the best banks in UAE... when DIB knew about this issue with my account They should have at-least sent me an email regarding that... now my HR is trying her best to get my salary in my other bank account as she had already sent the request for salary transfer...
So in nutshell would not recommend account opening from app and if you do they you are the one to follow up..
- DUBAI ISLAMIC BANK (PUBLIC JOINT STOCK COMPANY)
- 176.2 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © Dubai Islamic Bank PJSC
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.