iPhone Screenshots

Description

Welcome to the New DIB Mobile App – The power of banking, Simplified

Introducing easy, secure & convenient Mobile Banking App, with over 60 services. Login using your existing online banking credentials or register with the help of debit/credit card number and PIN within seconds and enjoy a new banking experience.

Features:
• Consolidated view of all your accounts, deposits, financing, and cards.
• Transfer Funds within or outside DIB in AED or foreign currency.
• Pay utility bills to saved or new billers instantly
• Pay your credit card bill instantly
• Get instant ‘’SALARY IN ADVANCE’’ credited to account
• Withdraw cash from any DIB ATM without using your debit card.
• Make Western Union money transfers instantly to saved beneficiary
• Get notified about the status for your requests through “ALERTS”
• View your future dated payments & transfers through “CALENDAR”
• Get the latest offers in “OFFERS” and apply for products on the go
• Locate your nearest branch or ATM through ‘’LOCATOR’’
• Check Exchange rates quickly through “CURRENCY CONVERTOR”

Download DIB mobile App & start your new banking experience today.

We will be delighted to hear your comments to further enhance your mobile banking experience.

What’s New

Version 4.4.13

This update includes improvements and bug fixes
Get the latest version for all of the available features and improvements.
Please share your reviews and rate our App.
You can send us your feedback and comments to: contactus@dib.ae

Ratings and Reviews

3.3 out of 5
1.2K Ratings

1.2K Ratings

Mujeeb rahman palathinkal ,

No option to delete a saved beneficiary

I have added a beneficiary but the account number was wrong. I received back the transferred payment but there is no option to delete the same beneficiary account from my mobile app. All other features are simple and easy to use excellent app

Developer Response ,

Dear Customer,
Please follow the below steps to delete your Beneficiaries and Billers through Internet Banking.Payments- Pay Saved Bills/Add Biller and Transfers- Beneficiary Management .In case if you are facing any challenges, Please write to us at contactus@dib.ae with your contact details to assist you.

Adel33333 ,

Worst Customer Service I have ever faced

My request was very simple!! Statement of Account!! That’s it!! I have visited one of your DIB branches (Al Barsha Mall), I was advised that I can’t get what I need from the bank itself and I need to communicate with the customer service thru phone! It seems weird to me but I did the same, then after waiting for more than 6 hrs I was finally able to speak with a human being not a recorded sound! And unfortunately he couldn’t do my request and he asked me to download the lovely DIB application to get my request done! I still did the same and downloaded the application, but I have a question (What if I don’t have a smart phone or I’m not able to download the application for any reason?! Is this a must),
Anyhow I downloaded the app and I started signing In, and after answering a bunch of questions and wasting my time I received a message that the DIB mobile access has been disabled (with no valid reason) all the steps were right!! Now I’m supposed to call them again and wait for more 6 hours to speak to someone! RIDICULOUS and unprofessional..

Developer Response ,

Dear Customer, We regret to hear this. We would like to learn more to improve your experience regarding issue you faced with the DIB Mobile App. Please write to us at contactus@dib.ae with your contact details to assist you.

sameer_manzoor ,

Service not reliable

Tried opening current account from this app and received confirmation for the same.. told my HR to transfer salary into this account but days after registration i called to ask for the welcome Kit and raised complaint.. received a call next day that the account status is dormant because documents weren’t uploaded properly which is strange as the app took two hours of my time to accept docs in correct format.. the guys said nothing can be done for this account and i have to visit branch to open account. Which I definitely will not do considering this type of first impression of one of the best banks in UAE... when DIB knew about this issue with my account They should have at-least sent me an email regarding that... now my HR is trying her best to get my salary in my other bank account as she had already sent the request for salary transfer...
So in nutshell would not recommend account opening from app and if you do they you are the one to follow up..

Developer Response ,

Dear Customer, We regret to hear this. We would like to learn more to improve your experience regarding issue you faced with the DIB Mobile App. Please write to us at contactus@dib.ae with your contact details to assist you.

App Privacy

The developer, Dubai Islamic Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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