ADIB Mobile Banking 4+

Dear ADIB Management, I hope this message finds you well. I am writing to express my heartfelt gratitude and appreciation for the exceptional service provided by one of your sales representatives, Eman Ibrahim Internet City branch during the processing of my auto loan. Eman demonstrated remarkable patience, cooperation, and support throughout the entire process. She was consistently polite and always reachable, providing solutions whenever needed. Her dedication and professionalism made the experience seamless and stress-free. I believe that such talent and commitment deserve recognition and appreciation. Eman Ibrahim is a valuable asset to your team, and I hope her outstanding performance will be acknowledged accordingly. Thank you for your attention to this matter.

Hello, Thank you for your feedback and we look forward to seeing you in any of our branches again! Feel free to reach out to us if you need any assistance 💙. N.M

This app is the best app for banking as it’s so easy to use for paying bills and for transfers. However, before the update you can see the full details of the beneficiary but after the update you can only see the nickname which for me is better if I can still see the name as I have previously saved in nicknames I could easily confuse also I used the account details as reference but now the account detail of the beneficiary is hidden than I sometimes confuse accounts and can no longer check the reference account for other use it may have for me previously . Also the option for receiving text msg for transaction was opted out after the update. Which for me is less secured as not everyone have data/WiFi . Text message should be a must to track

Hello,
You may disable the notifications through the settings of the ADIB Mobile banking application, then it will resume via SMS.
N.M

Adib application is the best in emirates i am also using other 2 local bank DIB & EmiratesNBD but still adib is the best! Only one suggestion i have that the previous version was much simpler than this new version. The new version when i want to do transfer i know that its shows my recent transaction but it made one extra step to do the transaction. I dont require to see my transaction like Ansari if i need to know i could just click on it account itself and will know. Making looking simple is the best! Thank you
Regards, Adil Mustafawi

Dear Adil, Thank you for your Wonderful feedback. We are continuously working on adding more features to our app to make your experience better.
We appreciate your feedback and star rating. Please feel free to reach out to us anytime if you have any questions!
N.M