ADIB Mobile Banking

Name: ADIB Mobile Banking
Rating: 4.7 (233491 reviews)
Author: ABU DHABI ISLAMIC BANK

Finance

Free

233K Ratings
Ages

4+
Years
Category

Finance
Developer

ABU DHABI ISLAMIC BANK
Language

EN
+ 1 More
Size

469
MB

The ADIB Mobile Banking app gives you the freedom to manage your money on the go. View all your accounts at a glance, pay your bills, send money to your family & friends, pay your bills, recharge your phone & Salik credit, apply for financing and much more! Features include: · A timeline of all your account transactions · Transaction detail with a single tap · Enhanced security - Login with Touch ID or Face ID · Ability to temporarily block your card & request for card replacements · Get personal finance from the comfort of your home (if you qualify) · Option to personalize your app with images for accounts · One place for all your payments · Update Emirates ID, Passport, mobile number and email · View your personal, identification and contact details · Transfer money from your ADIB Visa or MasterCard to your account · Pay bills with your Visa / MasterCard · Open a new account · View exchange rates for your foreign currency accounts · Location of all ADIB Branches & ATMs · Register for phone banking, SMS banking and e-statements · Change your Phone Banking ePIN · View your Financing and Card transaction details · Search transactions by entering keywords · View pending transactions · Apply for an ADIB service (Certificates, Chequebooks, etc.) · Push notifications – Get offers that you like · Request new products / services directly within the app · View your ADIB Covered card benefits

Ratings & Reviews

4.7

out of 5

233K Ratings

Transactions are not in order and always delayed
02/05/2020

mesalem
It’s almost perfect but it lacks the ability of tracking and recording transactions on time. Transactions are always delayed and on many occasions not shown on ADIB Application which in turn causes a lot of confusion to the client’s side. Such transactions must be recorded and instantly messaged back to the client’s app in order for him or her to keep track off. I still don’t have the slightest idea who’s responsibility it is, but I would assume it’s the ADIB TEAM with Etisalat Mobile Network combined. This issue MUST BE ADDRESSED ASAP.
Transactions are not in order and always delayed
02/05/2020

mesalem

It’s almost perfect but it lacks the ability of tracking and recording transactions on time. Transactions are always delayed and on many occasions not shown on ADIB Application which in turn causes a lot of confusion to the client’s side. Such transactions must be recorded and instantly messaged back to the client’s app in order for him or her to keep track off. I still don’t have the slightest idea who’s responsibility it is, but I would assume it’s the ADIB TEAM with Etisalat Mobile Network combined. This issue MUST BE ADDRESSED ASAP.
Before UPDATE is 5
31/03/2024

Js2018.777
This app is the best app for banking as it’s so easy to use for paying bills and for transfers. However, before the update you can see the full details of the beneficiary but after the update you can only see the nickname which for me is better if I can still see the name as I have previously saved in nicknames I could easily confuse also I used the account details as reference but now the account detail of the beneficiary is hidden than I sometimes confuse accounts and can no longer check the reference account for other use it may have for me previously . Also the option for receiving text msg for transaction was opted out after the update. Which for me is less secured as not everyone have data/WiFi . Text message should be a must to track

Developer Response
Hello,You may disable the notifications through the settings of the ADIB Mobile banking application, then it will resume via SMS.N.M
Before UPDATE is 5
31/03/2024

Js2018.777

This app is the best app for banking as it’s so easy to use for paying bills and for transfers. However, before the update you can see the full details of the beneficiary but after the update you can only see the nickname which for me is better if I can still see the name as I have previously saved in nicknames I could easily confuse also I used the account details as reference but now the account detail of the beneficiary is hidden than I sometimes confuse accounts and can no longer check the reference account for other use it may have for me previously . Also the option for receiving text msg for transaction was opted out after the update. Which for me is less secured as not everyone have data/WiFi . Text message should be a must to track
Developer Response 02/04/2024
Hello,You may disable the notifications through the settings of the ADIB Mobile banking application, then it will resume via SMS.N.M
Worthless time killing waste app
30/04/2022

bhavans12345
Worthless app . Horrible experience to open an account through this app .. trying for past 2 weeks .. it will neither scan the documents , if scanned then error in picking up signature & if by chance picked up signature then taking a selfie is such a big task .. it says something went wrong but what actually went wrong is not being described . It doesnot even give time for anything just says failure something went wrong . When i called customer care they said they cant help . Then why is the customer care there sitting . Keeping such a waste app without any updation or proper validation . There are so many other bank apps where we can do things in just a go but here almost multiple times we are trying & its not happening .. having such a waste app to a renowned bank is literally saddening … i would have given zero star for this .

Developer Response
Hello bhavans12345We apologize for the inconvenience.You may need to visit the nearest branch in order to open the account.S.M
Worthless time killing waste app
30/04/2022

bhavans12345

Worthless app . Horrible experience to open an account through this app .. trying for past 2 weeks .. it will neither scan the documents , if scanned then error in picking up signature & if by chance picked up signature then taking a selfie is such a big task .. it says something went wrong but what actually went wrong is not being described . It doesnot even give time for anything just says failure something went wrong . When i called customer care they said they cant help . Then why is the customer care there sitting . Keeping such a waste app without any updation or proper validation . There are so many other bank apps where we can do things in just a go but here almost multiple times we are trying & its not happening .. having such a waste app to a renowned bank is literally saddening … i would have given zero star for this .
Developer Response 01/05/2022
Hello bhavans12345We apologize for the inconvenience.You may need to visit the nearest branch in order to open the account.S.M
My app isn’t working
09/06/2022

AAAAAAAAKDDD
My app isn’t working and i cant move my money I deleted it multiple times and closed my phone too. This has happened to me multiple times and it has put me in very difficult and shameful situations and on top of that i tried contacting them through whats app but i don't get a message back and if i do i get it 10-20 mins late and it’s duplicated 5 times. This has got to be the worst experience i’ve had with any bank especially because its not the first time this has happened multiple times around 5-6 times which is awful. After today i'm sure i’ll be switching to another bank because this is unacceptable, the amount of uncomfortable situations i was put into because of this bank is too much. I hope you read this and fix the issue for future customers, as for me i'm done.

Developer Response
Dear Akad, We are sorry for the inconveniences caused for while using ADIB App. We would like to know more about your experience. Please write to us with your contact details on adibAppSupport@adib.com and our team will make this right for you. Please mention (TH-816991) in the subject line of your email. S.H
My app isn’t working
09/06/2022

AAAAAAAAKDDD

My app isn’t working and i cant move my money I deleted it multiple times and closed my phone too. This has happened to me multiple times and it has put me in very difficult and shameful situations and on top of that i tried contacting them through whats app but i don't get a message back and if i do i get it 10-20 mins late and it’s duplicated 5 times. This has got to be the worst experience i’ve had with any bank especially because its not the first time this has happened multiple times around 5-6 times which is awful. After today i'm sure i’ll be switching to another bank because this is unacceptable, the amount of uncomfortable situations i was put into because of this bank is too much. I hope you read this and fix the issue for future customers, as for me i'm done.
Developer Response 11/06/2022
Dear Akad, We are sorry for the inconveniences caused for while using ADIB App. We would like to know more about your experience. Please write to us with your contact details on adibAppSupport@adib.com and our team will make this right for you. Please mention (TH-816991) in the subject line of your email. S.H

We continue to improve ADIB mobile app, thanks to your feedback. This version includes bug fixes and performance improvements. If you enjoy using ADIB mobile app, why not give us 5 stars!  Thank you for banking with ADIB.

Version 7.11.0

13 hr ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics