One of the things that make it hard to navigate the app is the lack of categories or tags, as well as related content if it’s not available. For example if I want to watch a horror movie and it’s not on the app, it suggests content that isn’t relevant to my search, unlike on Netflix where they will suggest similar content. Also I’ve had to remember where I left off for a show, because sometimes D+ won’t remember where I stopped. It’s a mild inconvenience but when competing with other platforms that give its users a better experience, this is worth mentioning. It would also be nice to implement a feature that tells the users what’s coming soon, and what may be leaving. Finally, I just wish that Disney Channel shows would be added. I know there may be geographical legal issues but those shows are part of the Disney+ experience, and to not be able to watch them slightly degrades the experience. However, the rest of the content, especially the Star catalogue, is great!Overall, not a perfect service, but I get that Disney MENA is still new, and there is a lot of potential for growth.
Hi Louise ! Thank you for sharing your feedback and apologies for the technical inconvenience. We have released a few App version updates since the launch of Disney+, which should have addressed most issues related to the Continue Watching functionality. We are also continuously working on releasing new Movies and Shows, including from the Disney Channel catalogue. Please stay tuned for more App updates that aim to improve the user experience, including the launching of the Coming Soon functionality and the launch of brand new trays and categories !