dubizzle 4+

Worst App Experience Ever

The people running this app are just horrendous.
I can’t sell thing without them being taken down for being “Miscategorized” when the obvious truth is that the people reviewing ads to make sure they fit dubizzle’s guidelines couldn’t care less about what your product is and if it fits into the category. I tried selling a few of my used toys-to-life products and they’re saying I’m miscategorizing them and that they’re meant to be put into the garden section. This app has let me down and has degraded over the years.

Developer Response ,

We are sorry that you had to face this issue. Please share the email address that you use for your dubizzle account at customersupport@dubizzle.com. Our team will check your concern and provide you assistance. Alternatively, you can reach out to us on our Live Chat support where one of our team members will assist you. Thanks

Great Ecosystem below average app

So this is the default online classified in UAE for me. Have sold many personal things through this. Overall the platform is good in terms of categories, product listing and traffic. The app on the other hand is another story. Two key issues. #1 - The chat function is very unreliable. Chats often update only after I open the app and go to the Chats tab. Sometimes they update to show Chats that were send hours earlier. Also I'm seeing a notification badge with 2 unread chats. And there is no way to know which chats are unread. I have tired reading all my chats one by one but the notification is still there. Also, for each incoming chat I get 3 ~ 4 emails informing me about the exact same chat. #2 - The 'my notifications' tab is not customizable, you have no control over what notifications they send and you cannot easily dismiss them. The app icon keeps showing me I have tons on notifications on this page and it's cumbersome to clear them. Please fix these issues and I will update with a 5 Star rating.

Very Bad Service and application

(I WOULD NEVER RECOMMEND ANYONE TO WASTE THEIR MONEY AND POST AN ADD ON DUBBIZZLE ) I have been posting add from past few months and been facing the same issue every time. The application shows chats available but as I open the chat section inside the app there is no unread msg. So basically you are paying money and posting add to get proper enquirer and customer but dubizzle becomes a waste platform to do that because of their app issue. After contacting the customer service, which i have been doing since january until july after every add i post, they have only 1 answer - just uninstall and install the application again. But it doesn’t work even after doing that. What’s the point of losing those major customers those who have seen your add on the first time and tried to contact you and because of Dubizzle’s application issue we won’t be able to contact them anymore. Give a permanent solution for this issue. Once the time is passed then solution doesn’t help after paying so much every time.

Developer Response ,

Hi Riya. We regret that you are facing this issue. Our team is looking into this matter to resolve it at the earliest. For further concerns or suggestions, please write to us at customersupport@dubizzle.com. Alternatively, you can reach out to us through our Live Chat where one of our team members will assist you. Thanks.