Dubai Municipality
DM - Unified Mobile App
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
Dubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city.
Following are the Dubai Municipality services to provide seamless integrated customer experience:
• Check & Pay: One step to pay your fees and clear the fines.
• Search & Enquire: To get the current status of your service request, projects & buildings, and documents.
• Find Your Way: Search, locate and navigate to the places using Geo-tagging system.
• Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts.
• Plan Your Visit: Discover the parks and recreational attractions with booking options.
• Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories:
- Land, Building & Constructions
- Food, Health & Safety
- Drainage & Waste Management
- Environment & Pest Control
- Pets & Animals
- Community Facilities
- Leisure, Park & Tours
The main features of the mobile app include:
• Displays DM digital services with voice enabled search.
• 360-degree comprehensive view of the customer smart dashboard.
• Advance accessibility features for people of determination.
• Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares.
• Ramsatna for electronic national dictionary
• Authentic news and social media feed
Download NOW! Apply to services anytime, anywhere and save your time.
more Trying to let go of a few furniture. Spent 15 minutes trying to upload because the app keeps crashing. It also would not accept the data i would input
Trying to let go of a few furniture. Spent 15 minutes trying to upload because the app keeps crashing. It also would not accept the data i would input
App is crashing when using construction noise report. Please fix it!!!
App is crashing when using construction noise report. Please fix it!!!
If you try to submit a request, fill in all the details to only find that once you submit it keeps saying “no service found”. Please fix the app
If you try to submit a request, fill in all the details to only find that once you submit it keeps saying “no service found”. Please fix the app
Please fix the waste disposal page, it kept repeating and re-typing the information in ALPHABET and removing special characters like commas, dot, dash - but still rejecting popping-out "Name should be in Alphabet" like, i did that multiple times! And its all literally in A-B-C's!!
Please fix the waste disposal page, it kept repeating and re-typing the information in ALPHABET and removing special characters like commas, dot, dash - but still rejecting popping-out "Name should be in Alphabet" like, i did that multiple times! And its all literally in A-B-C's!!
Bug Fixes
8.0.6 09/10/2025
- Bug Fix
8.0.4 23/09/2025
Bug Fix and remove the Investment Opportunities.
8.0.3 18/07/2025
Dubai Municipality is continuously enhancing the digital customer experience, making it faster and more enjoyable.
Resolved the barcode scanning issue within the app.
8.0.2 14/05/2025
Dubai Municipality always working to encourage the customer's digital experience, make it faster and more enjoyable.
1. ChatBot Functionality Improvement
Enhanced ChatBot functionality to provide more accurate responses and a smoother interaction experience.
2. Enhance Land Site Plan Service Experience
The Land Site Plan service now includes a list of all parcels linked to the user account. This improvement provides easy access to the parcel information.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
8.0.1 06/01/2025
Dubai Municipality always working to encourage the customer's digital experience, make it faster and more enjoyable.
1. ChatBot Functionality Improvement
Enhanced ChatBot functionality to provide more accurate responses and a smoother interaction experience.
2. Enhance Land Site Plan Service Experience
The Land Site Plan service now includes a list of all parcels linked to the user account. This improvement provides easy access to the parcel information.
3. Improve Voucher Payment Messages
Payment messages for vouchers have been updated to provide clearer information.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
8.0.0 11/11/2024
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable.
• Introducing a new look and modern DM theme.
• Now supports iOS 17.
• Smoother app with improvements and bug fixes.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
7.1.10 07/09/2024
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable.
• Introducing a new look and modern DM theme.
• Now supports iOS 17.
• Smoother app with improvements and bug fixes.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
7.1.9 27/08/2024
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable.
• Introducing a new look and modern DM theme.
• Now supports iOS 17.
• Smoother app with improvements and bug fixes.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
7.1.8 31/07/2024
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
• Update some services names as per the new changes.
• Adding new features for the user accessibility.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
6.24.704 02/09/2023
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
• Update the App with the new DM logo and colours.
• Adding the new unified customer platform (04).
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
6.23.700 01/08/2023
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
• Improved the customer experience chatting “Fares”.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels.
6.22.681 08/05/2023
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
1. Installment view details are modified.
2. Customer Transaction rejection reasons are updated as user friendly.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة
1. تم تعديل تفاصيل عرض التثبيت
2. يتم تحديث أسباب رفض معاملة العميل لتكون سهلة الاستخدام
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال
6.21.665 02/03/2023
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
1. Users can now change down payment before opting for installments.
2. All users can apply for installment with eligible voucher.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة
1. يمكن للمستخدمين الآن تغيير الدفعة الأولى قبل فتح برنامج الأقساط
2. يمكن لجميع المستخدمين التقسيط عن طريق قسيمة دفع مؤهلة
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال
6.20.655 08/02/2023
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable
1. Smartly pay fees or fines by installment in a secured way.
2. Apple Pay features added for all payments through the app.
3. Extended Search for the App Functionality and Services details.
4. Upgraded Dashboard allow the customer to review the registered parcels, inspection reports and pending payments or installment
Rate the app, your feedback is important to us, click on the "happiness" icon & tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة
1. تقسيط دفع الرسوم أو الغرامات بذكاء وبطريقة آمنة
2. إضافة ميزات الدفع عن طريق خاصية ابل من خلال التطبيق
3. توفير وظائف بحث متطورة لوظائف التطبيق والخدمات المتاحة
4. ترقية لوحة تحكم المتعامل للإطلاع على الاراضي المسجلة وتقارير التفتيش والدفعات المطلوبة
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال
6.18.622 10/12/2022
DM is working to enrich the customer digital experience & make it faster & more enjoyable
• Updated service details, search functionality and chat bot
• Improvements in Kharetati plot regulations
Rate the app, your feedback is important to us, click on the "happiness" icon & tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
قمنا بتحديث تطبيق بلدية دبي لإثراء التجربة الرقمية للمتعاملين. يتضمن التالي:
• تحسينات على خدمة خريطتي لتعزيز تجربة المتعامل
• تحديث معلومات الخدمات وتحسين الأداء لخاصية البحث والمحادثة المباشرة
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك
للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال
4.16.589 20/10/2022
DM is working to enrich the customer digital experience and make it faster and more enjoyable
• Enhanced services related to Kharetati, pest control, pets and animals
• Added biometric feature for sign-in users and more control of the personal data.
• Improved user experience, accessibility and minor fixes.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
قمنا بتحديث تطبيق بلدية دبي لاثراء التجربة الرقمية للمتعاملين. يتضمن التحديث الأخير:
• تحسينات على خدمة خريطتي
• تحسينات على خدمات مكافحة الآفات والحيوانات الاليفة
• إضافة ميزة الدخول عن طريق البصمة
• تحسين تجربة المتعامل وسهولة الوصول
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك.
للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال.
4.15.573 02/09/2022
DM is working to enrich the customer digital experience and make it faster and more enjoyable
• Only verified Users can login with UAE Pass
• Search & Inquire about registered consumer products in Montaji
• Improved user experience for all device resolutions and chart representation in dashboard.
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
بلدية دبي تعمل باستمرار على إثراء تجربة متعامليها الرقمية. لضمان ذلك قمنا بالتالي:
• تحسين عملية التوافق بين عملية الدخول بالهوية الموحدة UAE PASS وتحديثات iOS
• البحث والاستعلام عن المنتجات الاستهلاكية المسجلة في منتجي
• تحسين تجربة المستخدم لجميع الأجهزة الذكية
قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر. اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك
للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال
3.13.563 27/03/2022
DM is working to enrich the customer digital experience and make it faster and more enjoyable
• Apply to Amend Dubai Municipality Residential Fee
• Request to Book playgrounds in public parks
• Chalet booking with options and better views
• Connect using WhatsApp
• Improved user experience and journey
Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels
بلدية دبي تعمل باستمرار على إثراء تجربة متعامليها الرقمية. لضمان ذلك قمنا بإضافة خدمات:
• التقديم على طلب تعديل رسوم بلدية دبي على السكن.
• طلب حجز الملاعب في الحدائق العامة.
• امكانية التواصل معنا باستخدام قناة الـ واتس آب لمجموعة متنوعة من الخدمات.
• حجز شاليه مع خيارات التوافر وميزات عرض أفضل.
• تحسين تجربة المستخدم.
قيّم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر. اضغط على أيقونة "مؤشر السعادة" وأخبرنا عن تجربتك
للمساعدة اضغط على أيقونة "تواصل معنا" واختر إحدى وسائل الاتصال.
3.12.543 05/01/2022
Dubai Municipality is constantly working to enrich the customer digital experience and make it faster and more enjoyable. For that we do the following:
- Improve the speed of performance and the customer's experience in easy access to services and App functions.
Review and rate the application, your feedback is important to us and helps us in continuous development, click on the "happiness" icon and tell us about your experience
For assistance, contact us, click on the "Contact Us" icon and select one of DM communication channels.
بلدية دبي تعمل باستمرار على اثراء تجربة متعامليها الرقمية وجعلها أسرع وأكثر متعة، لقد قمنا بالتالي لضمان ذلك:
- تحسين سرعة الاداء وتجربة المتعامل في الوصول السهل للخدمات ووظائف التطبيق.
قيّم التطبيق، فملاحظاتك تهمنا وتساعدنا على التطوير المستمر، أضغط على أيقونة "السعادة" وأخبرنا عن تجربتك.
للمساعدة تواصل معنا أضغط على أيقونة "تواصل معنا" واختر أحدى وسائل الاتصال.
3.10.505 07/11/2021
Dubai Municipality is constantly working to enrich the customer digital experience and make it faster and more enjoyable. We have made few improvements, which are:
- Improve your experience with UAE PASS login.
- New features on Maskani service.
- New functions and features in the dashboard.
- Update the privacy policy.
Review and rate the application, your feedback is important to us and helps us in continuous development, click on the "happiness" icon and tell us about your experience
For assistance, contact us, click on the "Contact Us" icon and select one of DM communication channels.
3.9.491 23/10/2021
- Updated Privacy policy & Terms and Conditions
- Food Establishment Inquiry improvements
- Bug Fixes and Enhancements
3.7.472 26/09/2021
Added two functions:
- Food Product Inquiry
- Food Establishment Inquiry
3.6.464 18/09/2021
Improved new app walk through
Location based enhancements and bug fixes
3.5.456 15/09/2021
• New design applied based on user feedback and suggestions.
• Upgraded Dubai Municipality user service request management and integrations
• Enhanced Dashboard Requests and Submission
• Provided additional options in service details page for locations
3.4.244 03/09/2021
Bug Fixes
more Version 8.0.6 09/10/2025
Data Not Collected The developer does not collect any data from this app.
