Burger King UAE

Name: Burger King UAE
Rating: 2.6 (106 reviews)
Author: Burger King Corporation

Eat, save, & earn BK rewards

Free · Designed for iPad. Not verified for macOS.

106 Ratings
Age Rating

4+
Years
Chart

No. 27
Food & Drink
Developer

Burger King Corporation
Language

EN
English
Size

82.2
MB

Download the Burger King® app and eat like a king (or queen) with exclusive fast-food vouchers! Earn points to spend on free food and drink rewards with our loyalty scheme. YourBurgerKing loyalty Earn like royalty with our brand-new loyalty scheme and get free food and drink rewards. Sign up to our app today to grab free points in the BK® App! Love to eat Burger King® food? You’ll love earning points with every purchase. Exclusive vouchers You’ll always find great value for money on our app, from free rewards to our WHOPPER® Wednesday voucher that runs every week. We refresh vouchers frequently, so the savings never get stale. Eat our food for less, what more could you want? Click and Collect Skip the queue and order your food and drink via the BK App! No more waiting in line for your Chicken Royale. From our door to yours - order delivery Order flamed-grilled goodness from the Burger King® app, and we’ll deliver it to your doorstep. Get vouchers and use loyalty points when you order directly from us.

Ratings & Reviews

2.6

out of 5

106 Ratings

Frustrated
27/12/2025
Dilan Ata
I ordered food expecting at least a basic level of efficiency, but instead my order has been trapped indefinitely in the magical state of “being prepared.” Apparently, time works differently here. After exactly two hours of waiting, with the order status never changing, frustration turned into disbelief.I called customer service twice—once after the first hour, and again after the second—hoping for clarity or actual assistance. Both calls led nowhere. No real answers, no resolution, and certainly no sense that anyone cared. Each call felt like a formality rather than support, leaving me right where I started: waiting, hungry, and ignored.What makes this experience even more absurd is that other fast-food chains clearly understand urgency. For example, McDonald’s manages to deliver in about 15 minutes, while here I was expected to accept a two-hour wait with zero communication as normal. If delays are unavoidable, communication should not be optional. Leaving customers in the dark is not “service”—it’s negligence.For a brand that advertises speed and convenience, this experience was the complete opposite. This was a frustrating waste of time and has significantly lowered my expectations of Burger King. Feeling ignored for two hours is far worse than being hungry, and unfortunately, that sums up this experience perfectly.
Frustrated
27/12/2025
Dilan Ata

I ordered food expecting at least a basic level of efficiency, but instead my order has been trapped indefinitely in the magical state of “being prepared.” Apparently, time works differently here. After exactly two hours of waiting, with the order status never changing, frustration turned into disbelief.I called customer service twice—once after the first hour, and again after the second—hoping for clarity or actual assistance. Both calls led nowhere. No real answers, no resolution, and certainly no sense that anyone cared. Each call felt like a formality rather than support, leaving me right where I started: waiting, hungry, and ignored.What makes this experience even more absurd is that other fast-food chains clearly understand urgency. For example, McDonald’s manages to deliver in about 15 minutes, while here I was expected to accept a two-hour wait with zero communication as normal. If delays are unavoidable, communication should not be optional. Leaving customers in the dark is not “service”—it’s negligence.For a brand that advertises speed and convenience, this experience was the complete opposite. This was a frustrating waste of time and has significantly lowered my expectations of Burger King. Feeling ignored for two hours is far worse than being hungry, and unfortunately, that sums up this experience perfectly.
Worst app and customer service
12/10/2025
Worst customer service agents
Application very disappointed as I ordered through the app after 1 hour and 20 minutes the order was not accepted. Followed up with call center as agent was not honest as given many excuses and he promised that we will receive the order within 30 minutes 2 hours left but order not received multiple calls in the end order not received and amount not refunded 👎🏼
Worst app and customer service
12/10/2025
Worst customer service agents

Application very disappointed as I ordered through the app after 1 hour and 20 minutes the order was not accepted. Followed up with call center as agent was not honest as given many excuses and he promised that we will receive the order within 30 minutes 2 hours left but order not received multiple calls in the end order not received and amount not refunded 👎🏼
Worse app
01/08/2025
Raaauahah
This app is stupid i ordered 4 times from them each time i thought they might have fixed the problem but no same thing they deducted the money from my card and order didn’t even placed and then they tell you that we can’t proceed to the order and the refund money will be after 7 dayssss ??????? And every time they say we are fixing it same words again and again but nothing
Worse app
01/08/2025
Raaauahah

This app is stupid i ordered 4 times from them each time i thought they might have fixed the problem but no same thing they deducted the money from my card and order didn’t even placed and then they tell you that we can’t proceed to the order and the refund money will be after 7 dayssss ??????? And every time they say we are fixing it same words again and again but nothing
Worst delivery service, and a waste of time
8 Oct
Faisal 8910
This is definitely one of the worst delivery experiences I ever had, I called the call center after 45 minutes, they said the branch is not responding and they will keep on trying to contact them and ask them to call me to inform me on the status of my order. 30 minutes after getting no call, I decided to call the the call center to demand a refund. What a waste of time and money.
Worst delivery service, and a waste of time
8 Oct
Faisal 8910

This is definitely one of the worst delivery experiences I ever had, I called the call center after 45 minutes, they said the branch is not responding and they will keep on trying to contact them and ask them to call me to inform me on the status of my order. 30 minutes after getting no call, I decided to call the the call center to demand a refund. What a waste of time and money.

We update our app as often as possible to make it faster and more reliable for you. Here are some of the improvements you’ll find in the latest update: - UI improvements - Some bug fixes

Version 2.1.17 2 days ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Burger King Corporation
Size: 82.2 MB
Category: Food & Drink
Compatibility: Requires iOS 16.2 or later.

iPhone
Requires iOS 16.2 or later.

iPad
Requires iPadOS 16.2 or later.

Mac
Requires macOS 13.1 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Advertising