S'hail 4+

S’hail has completely transformed the way I move around Dubai! The app is fast, reliable, and brings together all modes of transport in one place — metro, buses, taxis, marine, and even traffic updates. The real-time trip planner is incredibly accurate, and the user interface is clean and easy to navigate. I also love the new features like trip reminders and taxi booking history. It’s clear that the app is continuously improving with every update. A must-have for anyone living in or visiting Dubai. Well done, RTA!

Thanks for your valuable feedback, we always look forward to serving you.

So basically The new update is bad and i couldn't find some other features that the old version had and the biggest change for me was that now it requires an internet connection it seems and it wasn't required when on the old version with this there isn't any point on having the app, I hope some of the features return and make app work without connection again the app was a huge help before the update

Thank you for sharing your feedback. kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae

Every time im checking this app every morning, most of the time its not working. And the saved stops also gone. So stressful this app. Please put back the old versions. Because its really affecting our daily life. Most of the time im getting late because the app isnt working and keeps on loading.

Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae