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Here at Virgin Mobile UAE, we’re all about giving our customers an all-around amazing mobile experience. Our new app and SIM digital mobile service really puts you in control of your mobile life. Flexibility in the palm of your hands. Now, who wouldn't love that?!
It’s simple - download the Virgin Mobile app, sign up in less than five minutes and we’ll deliver your SIM right to you – you’ll never need to visit a mobile store again!
How to get started:
1. Download the Virgin Mobile app, choose a new mobile number or bring your existing one.
2. Build your own plan - you decide how much mobile data, local and international minutes you need.
3. Register your payment card details and here’s the cool part, we'll deliver your SIM card to you, wherever you are in the UAE. The driver will verify you on arrival - how cool is that!?
…Now you’re ready to go!
So, what’s cool?
BUILD YOUR PLAN AND CHANGE IT ANYTIME
- Monthly payments with either your credit or debit card.
- Buy more data, local or international minutes whenever you want.
- Manage your international roaming packages.
- Competitive rates for mobile data, local minutes, international minutes, SMS and roaming.
CHOOSE YOUR FAVOURITE NUMBER OR BRING YOUR OWN
- Bring your current number with you or choose a new one.
GET YOUR SIM DELIVERED – WHEREVER YOU ARE
- Free SIM card delivery wherever you are in the UAE.
FLEXIBLE – JUST THE WAY YOU LIKE IT
- Manage your mobile life in our easy to use app.
- No restrictive mobile contracts, come and go as you please.
- Track your usage of data and minutes in real-time.
- In-app help and support. Never queue in a mobile store again.
- View all your recent bills and payments.
- Update your account details in the app.
- Stay informed with push notifications.
Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC.
We’ve been very productive even from home and are happy to share some cool new updates with you!
= NEW STUFF =
[+] Vaccinated a design bug and app update reminders now look healthier than ever
[+] Adding a new SIM kicks off with more personalization – try it today!
[+] Behind the scenes work to fix something old and build many things new
Ratings and ReviewsSee All
Different from other UAE telephone operators
Why I chose Virgin after being almost 5 years on Etisalat? Cos you don’t need to sign any contracts to get a plan you want at reasonable price (cheaper than Du or Etisalat), you re free to cancel any time with no fees!
The app itself is super convenient. There you can build ur new number or transfer ur existing one from Du & Etisalat, choose a plan which suits ur needs, pay for month, 6 months or even a year ahead (with a super discount). Once u re done, SIM card will be delivered to u within an hr at any places in Dubai.
Can u imagine guys without living an office I’ve got new SIM card delivered to me within 10 minutes!!! Courier quickly registered me in the system (your EID is required) and in less than 30 min (registration on the app+delivery) I’ve got a new number!
This turned me out into a Virgin mobile fan!
If u re still struggling with ur current mobile operator, why don’t u make ur life hassle free with Virgin mobile?!
Developer Response ,
Hi Kris_Mimi, Thank you for taking the time to send us your heartfelt review. We highly appreciate it. <3
Vergin you guys rock !
Just got a line for my son and I’m so in love with the quality - rates compared to du and etisalat - the app is wow , no other operator have something like it you manage everything from your place , paying manager your plan ....lots of things, and I was stunned when I decided to transfer my du line on Thursday at night with just a clink ! You get a temp number to get you going till the transfer is complete your new sim was delivered home in like 30 mins at 10 at night !!!!! And on sun morning my number was transferred and working !!!!! Wow ! This in other provider needs a visit to store - wait in line and wait for 3 -5 days with out a line !!!! While I do it sitting on my couch at home and my line was never down although requested in in the weekend / the app is so simple easy to use- well done , im addicted to vergin - Thank you
I m using virgin last 1 year. But since last three months the network disappearing automatically sometimes. I already shared with their customer charting portal but nothing happening. Simply they are closing the ticket in midnight without resolving. There is no direct contact to approach directly. In a message chat if we share the request they are responding after a quite longtime or in night directly closing the ticket. Price wisely it’s good but now in maximum time my mobile is going not reachable for others and I am getting the missed call message. After reseting the network also the same happening. I hope the team can resolve the issue asap.
Developer Response ,
Hey Ranjan, we're extremely sorry to hear this! We would like to have more details about the device you're using and your Virgin Mobile number. Can you please drop us an email at firstname.lastname@example.org and we will do our best to get you the best resolution. Rest assured that we work on providing you with the best customer experience:). -S
Up to six family members will be able to use this app with Family Sharing enabled.