Pros: The app is very simple to use, less tech savy members on our department are able to comprehend and learn how to use it very easily. When you first open the app it shows the active CAD alert that you can click on and three buttons at the bottom, nothing crazy. Our department has it set up delayed, enroute and unavailable. And the top right you can see who has clicked a button.Cons: there is no settings for the app at all besides on or off duty. I would love to see some more options such as the ability to change the sound it makes and being able to change to dark mode or auto dark/light. In that middle of the night call the bright white screen isn't very nice to look at.I think it would also be cool to have the ability to turn on something that would show how far out a responder who clicked enroute is from the station, so a driver can decide if it's worth waiting for the member or not before going into service.

When it works it’s great and a cheap replacement for pagers….And then it just won’t work at all despite all the troubleshooting

The application is not very user-friendly it’s very simplified and not very adjustable. Application does not allow you to set your own ringtone as a simple trying but half the time you miss when you have your volume. The app doesn’t allow you to edit any of the settings and have to multiple steps just to see who else is responding rather than a simple click action.Application has a lot of nonsense like when you click responding unavailable at station it clearly just says “tip” as accepted. Sadly our fire department switched us rather than Active911 which was very user-friendly. Fingers crossed this app will become better…. SOON