Screenshots

Description

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

Automation
-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

What’s New

Version 3.9.3

• Bug fixes and performance improvements
• Support for Dark Mode

Ratings and Reviews

1.7 out of 5
207 Ratings

207 Ratings

IT Upshot ,

This used to be great...

…Now, not so much.

With every update it has become slower, and temperamental. It doesn’t remember settings from one session to another, it takes a long time to load the list of computers in the “Scanner,” and this latest version, my users got annoyed with weird keychain notifications just because they fell into the scope of ARD. We also got surprised with this new extra “Shared Control” button that adds nothing new. Who asked for this feature? If you had set your preferences to “Share control with user” the regular “Control” button was fine. Please, Apple, make this a great app again.

willbaltzer ,

They should not sell this

First off... I do not have advanced computer skills. I bought this to try to help my 82 yr old mother with her minor computer mishaps. She lives out of state so our computers are not on a network. After visiting her, buying her a new Mac, setting the sharing functions to allow for remote login and management, spending a few hours on the phone with Apple support, I still do not have this working. I have read now an article online that her router may need to be reconfigured to allow for NAT tunneling, that a single internal static IP address may have to be set up, that her router may not allow this...... on and on.... I am going to hire a computer tech to go to her house to try to get this working as at this time I am going to get this or something else to work, or die trying. So... this is not for the faint of heart. Apple support can see my computer screen within 30 seconds but cannot make a program to allow me similar functioning after hours and hours of effort. The Apple support member actually recommended I get LOGMEIN, and told me that the Apple support team uses Safeview. Apple probably should not be selling this piece of software IMO. Although it does allow them to get money out of ignoramuses like me.

TerryMundo ,

Hidden settings with Upgrade issue

I’ve been using Remote desktop for years (maybe over 10) It has had some isssues over the years. Currently people seem to have the same issue as me, the app forced an update on my computer but older comptuers can’t update. You can go to prefrences and click on ‘Allow Communication with older clients (less Secure)’ THis will fix the issue. Then you can update the clients remotely if needed.
Forcing secure connections is what Apple and other companies need to do today. I am able to manage 60 computers remotley from diffrent locations, even thousands of miles away. Install, update, reboot and change configurations.
I think it’s great, however, clients do disapper at times and need to be put back in. Reports hang at times but after a reboot work again. There are some bugs with the software. Over the years it seems that it has gotten more buggy. In all I use it everyday and when I do have a probelm I am able to fix it rather quickly by googling the issue.

Information

Seller
Apple Inc.
Size
13.3 MB
Category
Utilities
Compatibility

macOS 10.14.6 or later

Languages

English, Dutch, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
$79.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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