PetMeds
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Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
PetMeds: Care You Trust
PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products.
Pharmacy
PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible.
Autoship
Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster.
Savings
Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more.
more I can log in online but I can’t in the ap. Upgraded my phone once all the data was uploaded I had to log into every ap and every account. Not my favorite thing to do BUT 1800PetMeds won’t let me. I even tried the email reset and never get the email. I need this ap have 5 dogs in my house 3 need meds and 1 is life critical. I need to be able to order when I’m on the fly and with confidence know that this fantastic company will expedite my order. Please do yourselves a favor and get this fixed. The company and concept are great but can be easily replaced by someone else with a better TECH team.
Developer Response We're so sorry about your experience with the app, and would like to resolve this for you. Can you please email us at App@1800petmeds.com so we can investigate? We need your email address so we can track down what happened in this case. Thank you! ~ Abby, PetMeds Pro
I can log in online but I can’t in the ap. Upgraded my phone once all the data was uploaded I had to log into every ap and every account. Not my favorite thing to do BUT 1800PetMeds won’t let me. I even tried the email reset and never get the email. I need this ap have 5 dogs in my house 3 need meds and 1 is life critical. I need to be able to order when I’m on the fly and with confidence know that this fantastic company will expedite my order. Please do yourselves a favor and get this fixed. The company and concept are great but can be easily replaced by someone else with a better TECH team.
We're so sorry about your experience with the app, and would like to resolve this for you. Can you please email us at App@1800petmeds.com so we can investigate? We need your email address so we can track down what happened in this case. Thank you! ~ Abby, PetMeds Pro
I contacted 1800PetMeds for the first time and ordered a prescription for my elderly dog. They needed the prescription so they faxed the request to my vet twice in two days with no response. I called my vet and they told me their fax machine wasn’t working. I needed the prescription ASAP and the vet price was 50% more than PedMeds. PetMeds called my vet and received the approval and they sent the prescription express and didn’t charge me the upcharged freight fee. I received the medication just in time before a ran out. I very much appreciate PetMeds superb customer service. I would highly recommend. Thank you for being so professional.
I contacted 1800PetMeds for the first time and ordered a prescription for my elderly dog. They needed the prescription so they faxed the request to my vet twice in two days with no response. I called my vet and they told me their fax machine wasn’t working. I needed the prescription ASAP and the vet price was 50% more than PedMeds. PetMeds called my vet and received the approval and they sent the prescription express and didn’t charge me the upcharged freight fee. I received the medication just in time before a ran out. I very much appreciate PetMeds superb customer service. I would highly recommend. Thank you for being so professional.
I am so happy with 1-800petmeds they are a very loving and compassionate company they follow your pets needs for you once you order they never forget if you own another pet in your household the are sure to send each one a treat in your order every time. I own a kitty and when I order my dogs arthritis meds they send her a large milk bone also they both know that box and run to it every time it arrives. Thanks so much for reminding when things are due as I am a senior an forget easily. ❤️🐾🐾
I am so happy with 1-800petmeds they are a very loving and compassionate company they follow your pets needs for you once you order they never forget if you own another pet in your household the are sure to send each one a treat in your order every time. I own a kitty and when I order my dogs arthritis meds they send her a large milk bone also they both know that box and run to it every time it arrives. Thanks so much for reminding when things are due as I am a senior an forget easily. ❤️🐾🐾
I don’t know why I even try to use this app. It always leads to frustration and me wasting so much time as it locks up, gives error messages that it couldn’t submit and to try later. Out of all apps I’d like to regularly use, this one is by far the the worst, which is incredible, considering you’re a successful company, who I’m assuming has a very large app dev team. Even though your antiquated name suggests otherwise, I can’t imagine the bulk of resources isn’t focused on driving up self-service web orders, and reducing calls. In the past I’ve gone to your website after dealing with your unusable application, but I give up. There are too many other companies now that offer the same products and a much more pleasant user experience.
I don’t know why I even try to use this app. It always leads to frustration and me wasting so much time as it locks up, gives error messages that it couldn’t submit and to try later. Out of all apps I’d like to regularly use, this one is by far the the worst, which is incredible, considering you’re a successful company, who I’m assuming has a very large app dev team. Even though your antiquated name suggests otherwise, I can’t imagine the bulk of resources isn’t focused on driving up self-service web orders, and reducing calls. In the past I’ve gone to your website after dealing with your unusable application, but I give up. There are too many other companies now that offer the same products and a much more pleasant user experience.
Fixed promo message display issue.
Improved app stability and performance.
Enhanced backend speed and monitoring.
Strengthened security.
Ongoing bug fixes and optimizations.
3.33 Apr 21
* Improved shipping validation for PO Box addresses
* Enhanced content management flexibility
* Better auto-applied coupon experience
* UI improvements and enhanced checkout security.
* Bug Fixes & Performance Improvements – Ongoing optimizations to ensure a reliable and seamless shopping journey.
3.32 Apr 7
* See discounted prices more clearly for eligible AutoShip items.
* Improved promo code validation with clear messages when offers can’t be combined.
* UI improvements and enhanced checkout security.
* Bug Fixes & Performance Improvements – Ongoing optimizations to ensure a reliable and seamless shopping journey.
3.31 Mar 24
• Discover personalized product recommendations.
• See how close you are to free shipping right in your cart.
• Faster Buy Again experience for your favorite products.
• Smarter Order Confirmations are here! Unlock personalized offers, seamless AutoShip upgrades, and tailored product recommendations right after checkout.
• More flexibility with new weekly AutoShip options — choose delivery that fits your schedule.
• Faster, smoother Sign In & Create Account experience to get you shopping quicker.
• UI improvements and enhanced checkout security.
• Bug Fixes & Performance Improvements – Ongoing optimizations to ensure a reliable and seamless shopping journey.
3.30 Mar 12
* Shop Faster with Linked Banners – Tap category banners to jump straight to what you need.
* Seamless Sign-In – OTPs now auto-fill from SMS for quicker, hassle-free login.
* UI Enhancements – A smoother, more visually refined interface across the app for an improved browsing experience.
* Bug Fixes & Performance Updates – Various fixes and optimizations to keep your app running reliably.
3.27 Feb 10
Updated UI with a special 30 Years anniversary badge.
Subscribe to our Email newsletter faster from the Navigation Menu.
A smoother, more visually refined interface across the app for an improved browsing experience.
Various fixes and optimizations to keep your app running reliably.
3.26 Jan 29
A fresher look & cleaner shopping experience with updated design and easier-to-browse product pages
Clearer delivery details when items ship separately.
Improved security & performance for a smoother, more reliable app experience
Bug fixes & performance improvements – Behind-the-scenes updates for a smoother experience.
3.25 Jan 13
Enhanced Mini-Cart Experience – Enjoy a cleaner, more intuitive mini-cart with improved product visibility for quicker, easier shopping.
Stronger Account Security – MFA upgrades help better protect your account and prevent unauthorized access.
Improved Compliance & Safety – We now block subscription and address changes for restricted states, ensuring controlled substance regulations are consistently and accurately enforced.
UI Enhancements – A smoother, more visually refined interface across the app for an improved browsing experience.
Bug Fixes & Performance Updates – Various fixes and optimizations to keep your app running reliably.
3.24 12/16/2025
* Smarter, Clearer Order Experience -
We’ve enhanced the Checkout Order Summary so product details stay consistent across your order journey—from checkout to delivery updates.
* Find Your Favorite Brands Faster -
Brand filters are now sorted alphabetically, making it easier to browse and shop the brands you love.
* Stronger, Seamless Payments
- Our payment system just got an upgrade! We’ve updated the SDK to maintain secure, uninterrupted payment processing.
* UI Enhancements - Experience a smoother, more visually appealing interface across the app.
* Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.23 12/09/2025
* Smarter Autoship Experience: Updated and refined Autoship features for a more seamless and consistent flow across devices.
* VIP Enhancements: Added support to recognize and personalize experiences for our VIP customers.
* Deals Page Prep: Built the foundation for our upcoming Deals section to bring you better offers and easier navigation.
* Clearer Product Imagery: Enlarged and improved product images in mini-cart, cart, and checkout for better visibility and faster decision making.
* UI Enhancements: Enjoy a smoother and more visually appealing interface across the app for a better overall experience.
* Bug Fixes: Various bugs have been fixed to ensure a more stable and reliable app experience.
3.22 11/19/2025
New Features:
* Pet Birthday Credit Notifications – Customer will be notified when your pet’s birthday credit has been added to your account, making it easier to find and use for relevant purchases.
* Updated Recommenders – Enjoy personalized product suggestions in the Mini Cart, Product Display Page, and Cart based on your previous purchases—helping customers discover products their pet will love.
* Instant Upsell for Rx products– Quickly add items to your next AutoShip order with the new instant upsell option.
* UI Enhancements – Enjoy a smoother and more visually appealing interface across the app for a better overall experience.
Bug Fixes:
* Various bugs have been fixed to ensure a more stable and reliable app experience.
3.21 11/06/2025
* Updated Home Dashboard – Quickly see your recent orders, autoship, prescriptions, and pet updates all in one place, with easy actions right from the home page.
* Improved Buy Again Section – A cleaner, more scannable layout so customer can reorder your favorites faster.
* Seasonal & Holiday Themes – Enjoy fresh, festive looks throughout the year, for different festives.
* Pet Birthday Credits – We will now send you store credit to celebrate your pet’s special day.
* Clearer Pill Pricing – See clear messaging when items are sold per pill, so customer always know exactly what they are purchasing.
* UI Enhancements - Experience a smoother, more visually appealing interface across the app.
* Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.20 10/16/2025
Smarter Reviews on Product Pages – Now see reviews with photos, videos, and an AI-powered summary highlighting the most important feedback to help customer make confident purchase decisions.
Upgraded Recommendations – We have improved product recommendations on Homepage.
Improved Buy Again Section – A cleaner, more scannable layout so customer can reorder your favorites faster.
UI Enhancements - Experience a smoother, more visually appealing interface across the app.
Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.19 10/06/2025
Updated app font family and hierarchy for improved consistency and performance across the app.
Dutch Purchased Members - Vet-prescribed items can be added to the cart in the mobile app.
UI Enhancements - Experience a smoother, more visually appealing interface across the app.
Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.18 09/16/2025
* Dutch purchases are now restricted for non-eligible pet types.
* Fixed an issue that caused duplicate pets when created first on Dutch.
* Added support for configurable promotional credits: auto-credited to user accounts based on order threshold and timing.
* UI Enhancements - Experience a smoother, more visually appealing interface across the app.
* Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.17 09/01/2025
Smarter Search – Find what you need faster with improved search results, dynamic filters, and instant suggestions.
Better Cart Experience – See promotions automatically applied and enjoy more personalized product recommendations.
Simplified Checkout – Provide prescription details earlier in the checkout process for a faster payment step.
UI Enhancements - Enjoy a smoother, more visually appealing interface throughout the app.
Stability Boost - We squashed some bugs to keep everything running reliably.
3.16 08/18/2025
* You can now purchase a Dutch Membership directly within the PetMeds app for quick and easy access to telehealth services.
* After purchase, you’ll be guided to book your Dutch appointment, ensuring timely prescription approval and preventing order delays.
* We’ve added a Dutch Landing Page with more information about our telehealth partner, which states are eligible for telehealth, additional FAQs, and a way to add Dutch membership to cart on PetMeds.
* We've also added a configurable marketing tool to automatically add credits to new accounts. This feature will release turned off until our marketing team is ready to run the promotion.
* The Add New Veterinarian experience has been enhanced to be more accurate and reliable, finding veterinarians closer to the user's location—just like on our website.
* Dynamic sticky button on PDP updates based on selected delivery option.
* UI Enhancements - Experience a smoother, more visually appealing interface across the app.
* Bug Fixes - Various bugs have been fixed to ensure a smoother and more reliable experience.
3.15 08/04/2025
Users can now choose next-day delivery for your PetMeds order for specific zipcodes — perfect for when your pet needs their medication on a tight schedule.
Credit & Promo Stacking
Store credits can no longer be combined with promotional or coupon codes. This update helps protect our profitability and ensures better control over discounting.
Updated the UI on the order confirmation page for a clearer and more user-friendly experience.
UI Enhancements
: Enjoy a more seamless and visually refined experience throughout the app.
Bug Fixes
: We’ve squashed several bugs to deliver a more stable and reliable app performance.
3.14 07/23/2025
Contentstack Integration: Implemented on the Home Page to support faster load times and allow dynamic updates to content and layout positioning.
RX Diet Prescription Upload option added during checkout
Cart & Checkout: Order summary now includes line items for credits
Loyalty Points: Ability to apply point multipliers for a limited time
BloomReach Pixel Integration: Includes Page_View_Pixel and Event_Pixel to enable user behavior tracking and data analysis.
UI Enhancements: Experience a smoother, more visually appealing interface across the app.
Bug Fixes: Various bugs have been fixed to ensure a smoother and more reliable experience.
3.13 07/04/2025
Updated the navigation menu to include the new catalog as part of a hotfix deployment.
Various bugs have been fixed to ensure a smoother and more reliable experience.
3.12 06/11/2025
Users with existing AutoShip subscriptions can now easily add non-RX items to their upcoming AutoShip orders as an instant upsell.
Implemented strikethrough pricing for bundled products to clearly show savings.
Product pages now display user reviews along with any images uploaded by customers.
Auto Variant Switching of a product variant which is out of stock, the app will now automatically switch to an available variant.
Introduced an in-app prompt encouraging users to enable push notifications for updates and reminders.
Improved UI on the pet data screen, including better search functionality for breeds and medications.
UI Enhancements: Experience a smoother, more visually appealing interface across the app.
Bug Fixes: Various bugs have been fixed to ensure a smoother and more reliable experience.
3.11 06/04/2025
Bundle and Save: Save more while you shop by bundle products for exclusive discounts and better value
Bug Fixes: Bugs have been fixed to ensure a smoother and more reliable experience.
UI Enhancements: Experience a smoother, more visually appealing interface across the app.
3.10 05/15/2025
Search Bar Recommender Enhancement: Improved search bar recommendations for faster product discovery.
Optimized Opt-In Email/Message: Streamlined opt-in process for emails/messages during signup and shipping address entry.
Simplified Review Collection Form: Simplified review submission on the Product Detail Page (PDP).
Deep Linking for Push Notifications: Push notifications now direct you to relevant landing pages within the app.
Enhanced "Buy Again" card with an improved and user-friendly UI.
Updated homepage banner UI for a more engaging experience.
Added personalized product recommendations on the Product Detail Page (PDP).
Bug Fixes:Various bugs have been fixed to ensure a smoother and more reliable experience.
3.9 04/25/2025
Push notifications allow us to communicate transaction-related information to our app users efficiently
Recommending relevant products on Minicart/PLP boosts purchase conversion, cross-category shopping, new product discovery, and basket building, driving higher AOV.
Users can easily see discounted prices and the most relevant promo codes for eligible products or categories, making savings more transparent and accessible.
Displaying promo code terms and conditions directly in a tooltip or popup enhances clarity for users, eliminating the need to navigate to a separate page for exclusions.
UI Enhancements: Experience a smoother, more visually appealing interface across the app.
Bug Fixes: Various bugs have been fixed to ensure a smoother and more reliable experience.
3.8 04/03/2025
UI Enhancements: Experience a smoother, more visually appealing interface across the app.
"Buy Again" section added for quicker reorders.
Updated pet birthdate options for better accuracy.
Hero Banners now showcase the best available offers.
Product Detail Page Improvements:Enhanced UI for a more intuitive and seamless navigation.
Q&A with user reviews design update for better decision-making.
Bug Fixes:Various bugs have been fixed to ensure a smoother and more reliable experience.
3.7 03/04/2025
Fixed promo message display issue.
Improved app stability and performance.
Enhanced backend speed and monitoring.
Strengthened security.
Ongoing bug fixes and optimizations.
more Version 3.33 Apr 21
Data Used to Track You The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You The following data may be collected and linked to your identity:
Contact Info User Content Data Not Linked to You The following data may be collected but it is not linked to your identity:
Location Search History Diagnostics