The Nordstrom Rack App for iPhone and iPad puts the brands you love at up to 70% off right at your fingertips. Plus, it gives you instant access to HauteLook’s exclusive, limited-time sale events—all from the same app! Now you can shop and browse the latest looks from both stores wherever you are.
*IT'S ALL HERE: Must-have trends and essentials at your fingertips
*SCAN AND SHOP: Scan in store or at home to find other sizes or colors online.
*SNAP AND SHOP: Take a picture of an item to find something similar.
*DISCOVER HAUTELOOK: Toggle in the app for can't miss daily flash sales.
And, enjoy free shipping on orders over $100 and easy 45-day returns by mail or to any Nordstrom Rack store.
GET $5 OFF IN OUR APP
Download the Nordstrom Rack app now for this offer. Valid for first-time app download only. For terms and conditions, go to www.nordstromrack.com/promo/nordstromrackapp
ABOUT NORDSTROM RACK:
Nordstrom Rack is where style meets savings. We offer the most current trends and brands you love for 30-70% off original prices—each and every day. Whether you prefer the convenience of online shopping or crave the thrill of treasure hunting at one of our many stores, we’ve got you covered.
Bug fixes and performance improvements.
Ratings and ReviewsSee All
No probs -- ever!
I'm flabbergasted at the bad reviews! I've never had a problem with the app. Maybe the issue was resolved since I ordered? But wait, I bought things quite a while ago for our 2 year old grandson with no problems -- at all. Have the problems arisen lately? There are times when I can't find what I'm looking for, but The Rack doesn't carry everything at all times.
I agree that extending shopping time before cart goes to "empty" is a great idea, because it is currently too abbreviated an amount of time in which to shop.
I am a Nordstrom card holder since 1989 and it's a card I wouldn't be without. Free shipping at Nordstrom and Rack too, if I'm not mistaken. Both have competitive pricing and price matching.
The Rack offers luxury brands, which do sometimes sell out before I can nab one on the app (Rack). But that's too be expected, as many people compete for items. I'm admittedly slow on these sites, and not the most tech-savvy Boomer. Maybe I'm missing something here, but the app has worked fine for me. Wonderful for sending gifts. Thank you, Nordstrom!
Maybe if enough people say it, it can change?
I will echo what others have said regarding ways this app and shopping with NR could improve so that maybe change can happen? These things need attention:
1. How quickly items “expire” in your cart. Today, I was shopping, had several items in my cart, had to keep re-adding them while I browsed. Then, at checkout, I didn’t realize one item had expired. Only later did I happen to look at the order and saw one item wasn’t on there. Had to go back and order. How much money does NR lose because of this? Surely this happens to other people and they don’t bother to go back and re-order. And why does this expiration “feature” even exist?! I can’t think of another retailer’s site that has this. If you say that it serves to keep inventory accurate, I call bull on that, see my #3 below.
2. SLOW shipping. Come on—it’s 2020. This slow service isn’t sustainable, people have come to expect more—better, faster. And this isn’t a Covid-19 slowdown, which is understandable—I’ve been ordering from NR for 2 or 3 years now. I pay for shipping on an order that takes weeks (plural) to receive. This is an anomaly in online shopping—and not a good one.
3. Items that aren’t in stock still showing up as viable items to order. For days. Update your website/app to fix this.
Major Gift Card Issue
Unable to use my Nordstrom Rack gift card on the app and I tried the regular website. Called and they said gift cards beginning with 8024 are defective and they’ll need to issue me a new one. BUT that would take 24 hours. On top of that they told me since my items were going to expire to contact the gift card department and they could place my order online. So I call and they’re unable to place the order because I have a mix of Hautelook and Nordstrom Rack items in my cart. They transfer me back to the website help desk and ironic enough I spoke to the same person I originally spoke to. Keeping track this is the third phone call.
She tells me the same thing that it’ll take 24-hours to get help with my gift card. Out of desperation I chat to someone on the website chat and they tell me it’s because I need to add a debit card to my account, even though I have a Nordstrom card on my account. So I add my debit card and guess what....the freaking gift card still doesn’t work!!! I gave up and just paid even though I have $200 DEFECTIVE gift card that’s just sitting here.....ridiculous. So annoyed!!!!
With Family Sharing set up, up to six family members can use this app.