Shop the best deals on dresses, shoes, jewelry, and much more with JCPenney.
Whether you’re searching for a cute look for the weekend or some home basics, at JCPenney you’re guaranteed to find products you want, at prices you love! Never miss a chance to save when shopping for him, her, kids, or home. Buy items from brands you know and create a fun shopping experience that’s right for you. Shop new apparel, check prices in-store, see order history and so much more. It’s everything you want in an app!
SUPER SIMPLE SHOPPING
Find all the items you want at the prices you love thanks to our modern design. With the price check feature, you can scan products for store pricing and details! Try our True Fit tool to get your own personal fit & size recommendation for every style!
BUY IN APP, PICK UP IN-STORE
Quickly find those products you need, buy them in the app, and pick them up the same day in one of our stores!
Want it fast, use contactless curbside pickup!
SAVE COUPONS TO WALLET
Not only are the weekly coupons and rewards just a swipe or tap away, but now you can also save them to your wallet! Use the coupons when shopping in-app or show the barcodes to any JCPenney associate to apply them to your order!
NEVER MISS A DEAL
Everyone loves a great deal, and we want to make sure that you never miss out on a deal or coupon again! Opt in to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at JCPenney.
SAVE YOUR FAVORITES
Save your favorite products for later and come back to purchase them at any time!
JCPENNEY CREDIT CARD
Managing your JCPenney credit card is now easier than ever with our app! Now you can easily view your balance, pay your bill, and see offers just for JCPenney credit cardholders.
We love feedback! Love the JCPenney App? Please consider leaving us a 5-star rating! Questions or comments? Please use the Rate Us section in the app or email us at email@example.com. We’d love to hear about your experience.
Download the JCPenney app today to get the latest offers on clothes, makeup, home, and more!
Continued use of GPS running in the background can dramatically decrease battery life.
• Further improved our Curbside experience by making it clear when stores are open and closed for pickup.
• Improved app performance & security.
• Fixed several bugs that our users reported.
Ratings and ReviewsSee All
Love This App
It’s a jc penney fans must have. There are exclusive coupons and much more content then in the store. Ship to store is free and fast. I work at one of the stores with numerous online orders I’ve placed shipped there correctly every time. The app is categorized for easy use. I see all these negative reviews and complaints that are completely irrelevant to a review of the actual app and choose to tell us all about their orders messed up and customer service issues and give the app a less than stellar review. This app is really good. It works fast, large inventory of products for sale, is easy to navigate and safely stores your info for simple quick ordering. It gives you the best coupon to save the most money when you checkout and also keeps up with rewards account. The app does everything you need it to. There is a review of the actual app. To those who complain about bad order experience...I have seen few actual order errors and I see usually 10pickups myself a day and rarely ever an error. Then most of those times it’s actually customer error that we then fix but can’t tell you it’s your fault while you grip at we smile and resolve it. Customer service requires excellence in satisfaction and assuming blame so they keep coming back. So they accidentally charged you for too many? Highly likely you hit the wrong number and did not pay attention. The J.C. Penney app is a success in my area and positive experiences as our repeat orders are growing.
Some easy, but mostly frustration.
I’ve found several inconsistencies shopping with the app. Scanning barcodes in store to search price, other sizes and colors not in store, etc result in occasional no item found (even though its in my hand) and ZERO option to add to my cart and order (especially when size i need not in stock @ store.)
I’ve also never had success using the filters. It filters general items such as adults, kids, mens, womens, clothing, etc. When I filter by size though, it doesn't work. My most recent of many experiences was trying to find a family set of pjs. Size filters were returning items with the size needed out of stock. I then started looking one at a time to simplify results - just mens. Same thing. Got tons of results that were out of stock in my size. It could take hours to click on every item and find a full set that matches. No thanks. I’ll check in store and if they have nothing for me to walk out with than it’s on to one of many other retailers whose filters DO work, which is a wide selection as this JCP app is only one I’ve had issues with.
Terrible service and lack of resolution!
I placed an online order for SAME DAY pick up at 7pm on 12/9. Now of course I didn’t t expect it to be ready that evening with it being a couple of hours til closing time. Now after getting out of work at 2pm on 12/10 and driving the hour home I figured it would be ready. I got to the mall and it still showed in process. I needed the suit for a Christmas concert that night for my son. Well, even at customer service they said we don’t know when it’ll be ready you can just shop for it in store. So I did and then on my way out I thought, wait a second my card will be charged another $50 when this processes I better go cancel. Well jokes on me they can’t cancel and online order that is in process OR remove your payment information.
So not only did they have 8 hours to prep a SAME DAY order, and drop the ball, they also could not cancel or guarantee I would t have to them go through the hassle of waiting on a debit card refund! Fuming and will NOT be mg Penney’s anytime soon and have made it a point to tell as many people as possible about the poor service! Walmart and Target ALWAYS have same day online orders ready in 2 hours FLAT! They have more volume than JCPenney and they seem to know what they’re doing!
- JCPenney, Inc.
- 127.8 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- ©JCP Media, Inc. 2020. All Rights Reserved.
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With Family Sharing set up, up to six family members can use this app.