I've been encouraged to implement all sorts of project management or communication tools in years past. With almost all of them, it felt like another burdensome step when we already had so much to do. Also, there tends to be this fake ability to show progress… "I've moved from 40% to 60% complete on that task!" And all you've done is change a number in a program. This is different. It's so simple and quick to use and powerful, so that everyone joins in and starts adopting it right away. Successes come easily and that encourages people to use it more. Everyone is communicating and all those communications are now stored and available so no information gets lost. It delivers results right away it is changing my project management life! Totally worth it.

Basecamp has been a god sent for our small dog rescue non-profit. Staying in communication about dogs health, medications, behavior changes, adoptions, announcements, tasks etc in the moment and to plan for the future is crucial. Basecamp allows a separate work space in our phones that not only keeps everyone up to speed but allows lots of feedback opportunities amongst staff that we previously didn’t have. We are obsessed with this program. It is worth every penny! I don’t know what we would do without it. The only change I would ask for is notifications options for Campfire chat messages.

I’ve been using Basecamp with my company for 3 years or so. It’s really easy to use. Easy to make projects, group chats, etc. creating tasks and assigning them are easy as well, however it is a bit simple. There really isn’t any customization at all. My biggest problem is that you can’t silence group pings (chats). People are constantly double texting, and it sends a notification for each message. There isn’t really anyway to set up workflows. You just make lists of to-dos and assign them but there isn’t any conditional functions or order to it. You can’t lock certain things on the app or have any admin control. For example, any user in a project or team can delete the project/team and put it in the trash! It’s not hard to recover, but still, poor functionality. There is no dark mode.I’ve left messages with the support team about some of these issues but they just say “that’s a really good idea” and then nothing happens. It just seems like this app won’t really ever get a real update. Unfortunately I have to keep using the app because I’m not the boss, but I wouldn't recommend it to anyone with teams bigger than 10 people.

I use this for a student organization at my college, but I can tell that it would be an amazing tool for a small-midsize business looking to keep on top of everything. It helps organize, plan, and stay in the loop, AND their customer service is fantastic. Couple that with new additions that only improve the experience and never seem to complicate things, and I'm so glad I found Basecamp. Everyone in my organization loves it. I can't say whether it works for larger businesses, but for smaller groups it's perfect.